Shark UR2500SR AI Ultra Robot Vacuum with Self-Empty Base, 30-Day Bagless Capacity, LIDAR Navigation, Smart Mapping, Pet Hair Pickup, Alexa/WiFi Compatible, Black/Silver

$178.15$236.78

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(110 customer reviews)
1 Year Warranty
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Shark UR2500SR AI Ultra Robot Vacuum – Smart, Powerful, and Fully Autonomous Cleaning

  • 🧠 Ultra Intelligent Cleaning: Features AI Laser Navigation and 360° LiDAR mapping to clean efficiently with real-time object detection and avoidance, even in the dark.
  • 💨 Powerful Suction Performance: Captures dirt and debris on all floor types with high-efficiency suction and row-by-row cleaning logic for maximum coverage.
  • 🗑️ Self-Emptying & Bagless: The self-empty base can hold up to 30 days of dust and debris—no need for additional bag purchases, saving cost and effort.
  • 🐶 Ideal for Pet Owners: Tackles pet hair with ease using Shark’s self-cleaning brushroll that prevents hair wrap while picking up 50% more hair (vs. RV1100AE).
  • 📱 UltraClean App Mode: Activate UltraClean Mode in the SharkClean™ app for dual cleaning passes—forward-backward and side-to-side—for deeper, gap-free cleaning.
  • 🗣️ Voice & App Control: Compatible with Amazon Alexa and Google Assistant. Control schedules, zones, and cleaning modes from your phone or with voice commands.
  • 🔋 Extended Runtime + Smart Charging: Delivers up to 120 minutes of cleaning time. If battery runs low, it auto-docks, recharges, and resumes cleaning where it left off.
  • 🧭 Precision Mapping with No-Go Zones: Customize cleaning areas and define restricted zones to control exactly where the robot should or shouldn’t go.
  • 💎 Built to Last: Shark engineers test every robot rigorously to ensure quality, durability, and long-term reliability.
  • 📦 What’s Included: Shark UR2500SR AI Robot Vacuum, 30-Day Bagless Self-Empty Base, 2 Side Brushes.

Brand: Shark
Model: UR2500SR
Color: Black/Silver
Special Features: Self-Emptying, Smart Mapping, Bagless, AI Laser Navigation, Pet Hair Pickup, Alexa Compatible
Dimensions: 13.7″L x 13.7″W x 4.1″H

110 reviews for Shark UR2500SR AI Ultra Robot Vacuum with Self-Empty Base, 30-Day Bagless Capacity, LIDAR Navigation, Smart Mapping, Pet Hair Pickup, Alexa/WiFi Compatible, Black/Silver

  1. Shark UR2500SR AI Ultra Robot Vacuum with Self-Empty Base, 30-Day Bagless Capacity, LIDAR Navigation, Smart Mapping, Pet Hair Pickup, Alexa/WiFi Compatible, Black/Silver photo review
    Bella.W
    May 6, 2025
    Seems to be doing the job
    It’s a bit loud, like it sounds like something’s caught in the brush bar but there’s nothing there. Seems to be doing a good job otherwise. I haven’t ...More
    It’s a bit loud, like it sounds like something’s caught in the brush bar but there’s nothing there. Seems to be doing a good job otherwise. I haven’t even had it a while month and had to dump the bin three times as of today, one of my dogs is a super sheddy German shepherd/husky whatever else mix and it’s non stop 24/7-365 shedding…..
    Helpful? 0 0
    More Junk from Amazon
    March 4, 2025
    Trash
    It works…
    Helpful? 0 0
    Alex
    August 4, 2024
    Consuela Needs More Lemon Pledge
    We named her Consuela. She needed to fully re-boot at least once before actually going and learning the house; make sure you re-start the App at least...More
    We named her Consuela. She needed to fully re-boot at least once before actually going and learning the house; make sure you re-start the App at least once before doing the "getting started" steps. She does a good job getting dust and staying away from stairs. You can customize the cleaning areas very finely. She does not do well with dog hair; we have one heavy and one medium shedder, she gets clogged up and needs to be emptied by hand pretty regularly. Our upper floor is 1300 sq ft total, she's probably able to access about 75% of it and she is almost out of battery by the end. If you have a bigger house, she will need to stop to charge. She gets our house done in about an hour and 15 minutes. Carpets are challenging unless you tell her to deep clean an area. Overall very satisfied, she saves us a lot of time sweeping and our air smells cleaner.
    Helpful? 0 0
    Kindle Customer
    June 17, 2024
    Reliable
    We've had our Shark vacuum since November '23. We use it daily to do a quick cleaning, and it does a solid job keeping things clean in our household....More
    We've had our Shark vacuum since November '23. We use it daily to do a quick cleaning, and it does a solid job keeping things clean in our household.

    Pros:
    *the vacuum runs as needed on a schedule and keeps up with daily maintenance.
    * the app will let me know if the robot gets stuck
    * the app allows me to schedule when I want to clean daily, and will automatically clean without me having to start it.
    * the app will also allow me to clean rooms or parts of rooms as needed.
    * I can put in 'no go' zones, so the vacuum will not clean certain areas (such as under the kitchen table where the vacuum tends to get hung up on all the chair legs.

    Cons:
    * is not super effective against our dog hair that gets embedded in our carpet--especially when she's shedding.
    * I can't schedule cleaning of main rooms daily, with weekly sweeps of rooms less used (but closing the doors to those rooms works well).
    * it doesn't do a super great job of cleaning the space directly next to a wall. I have to go through and sweep along the walls every few days.

    Overall review: I like the vacuum for daily upkeep and cleaning. I have recommended this product to others, and am thinking of purchasing another for downstairs.
    Helpful? 3 0
    David
    January 3, 2024
    Great Product
    I really like this vacuum, and it saves me so much time. I can schedule it to clean while I am making lunch or at different parts of the day when I am...More
    I really like this vacuum, and it saves me so much time. I can schedule it to clean while I am making lunch or at different parts of the day when I am busy. I have 2 dogs (1 short fur/1 longer fur) and 3 cats. You have to set proper expectations. I have a mix of low pile carpet on 1 floor, tile on the other 2 floors with rugs. For my house, is this going to completely replace a traditional vacuum? No, but it saves me about 75% of the work/time which I think is amazing. I have to keep up on the vacuuming to make sure the machine does not get clogged or get fur/hair tangled in it. I usually run mine every 2-3 days just to maintain everything. If it's not maintained the longer dog fur will get tangled up in the machine eventually. I think it has great suction power, and it's nice that it can spot clean an area too so you don't have to do the whole room. Honestly, the biggest issue I have with this product is that it does not do multi-floor mapping, which I think is so annoying. I have 3 floors in my house, so I set the homebase on the high traffic "most lived" floor. For the other floors, you can pick up the vacuum, move it to the other floor, and on the machine click the clean button and it will go around the that floor and clean everything. The issue with that is you cannot do room by room, spot cleaning, the matrix cleaning, or select if the suction strength. I have even tried to pick it up and move it when it was mapping the homebase floor and move it so the other floors are just an extension on the app (didn't work), I have researched it online, I reached out to customer support, etc. and there is nothing that can be done or a model that would offer that. That is really one thing that I hope they fix in the future because there are a lot of competitor brands that offer the multi-floor mapping.
    Helpful? 0 0
    William H.
    October 30, 2023
    Unable to Verify Account to Setup Shark App [UPDATED]
    11/05/2023 Update and Revised to 4 Stars (minus 1 Star for app / account setup issue):Customer service was friendly and was able to send a new, workin...More
    11/05/2023 Update and Revised to 4 Stars (minus 1 Star for app / account setup issue):

    Customer service was friendly and was able to send a new, working verification link for my account. I have been using the new Shark for several days now. Setup was easy once the app recognized my login. I charged the Shark for a couple of hours, programmed it to learn the rooms/layout and then labelled each room as well as do not go areas. Overall, very easy to setup and use, especially with the auto empty feature. I have used iRobot vacuums in the past, and the Shark is very comparable in vacuum features. The self-empty base and bagless are nice upgrades to what I have used in the past. The Shark can get loud as others have commented. Overall, it is a good vacuum. I use it primarily for hard surface areas like the kitchen and breakfast / dining areas.

    10/29/2023 Original Review for 1 Star:

    I am not able to actually review the Shark I purchased. I have been trying to setup a new Shark Clean account to connect the app to the Shark. The app and website keep indicating my account is not verified and to click the verification link in my e-mail to verify my account. Each time I click the verification link, the website asks me to login but doesn't seem to verify my account. I have tried to verify my account through the app / phone and different computer browsers about 7 different times including requesting a new verification link e-mail. Each time I get the same error.

    Disappointing as the first impression. I will call customer support when they open.
    Helpful? 0 0
    J. McGrail
    June 8, 2023
    Good Robot Vac
    My wife wanted one of these vacs for Mother's Day for our bedroom. Although animals are not permitted in our room our cats are homing missile for my ...More
    My wife wanted one of these vacs for Mother's Day for our bedroom. Although animals are not permitted in our room our cats are homing missile for my pillow which is not a good thing for a person is mild cat allergies. I still got the unit rated for pet hair in case we would run it elsewhere in the house. The beater bar does not stay as clean as I would expect but it is easy enough to clean. Overall, it does a good job has tendency to get itself hung up on recliners with swivel bases. Overall, I would recommend this product.

    The one complaint I have the App based wifi connection process is terrible. More specifically the connection process to wifi used internally to the Shark. Once connected the app is ok. Not to go to techno nerd here but in simple terms. The connection sequence the Shark uses is far too slow, clumsy, and timeouts too quickly. I tried for almost 90 minutes to connect this device to my wifi per the instructions despite trying numerous times and variations of interpretations of the instructions the connection would start and right at the end it would fail. I am technically advanced I checked my wifi logs the Shark would timeout right before a network address was assigned.

    I called Shark support they would have been helpful to a non-technical person as 1st level had me try what I had already done and then said 2nd level would call within 24 hours. No call from 2nd level. I decided to try one more thing to make the connection before returning the product. I pre-assigned a network address to the Shark which cut down on the negotiating time and allowed for a successful connection.

    I am not going to say everyone will experience this problem but I can tell you my network gear is all less than a year old and it took high level technical knowledge to get a successful connection.
    Helpful? 5 0
    Amanda
    December 16, 2022
    It does what it's suppose to
    First off it's just my husband and me with our 6 pets. I have hardwood floors, 2 dogs; one of which sheds like crazy, and 2 indoor cats and 2 indoor/o...More
    First off it's just my husband and me with our 6 pets. I have hardwood floors, 2 dogs; one of which sheds like crazy, and 2 indoor cats and 2 indoor/outdoor cats.
    It was easy to set up. Took maybe 5 mins. The app is easy to use and very simple. I don't have to babysit this one, unlike my old one that got stuck all the time or lost in a room. It's scheduled to start in the morning when I get up for work. All I have to do is pick up any cat or dog toys that got drug out and empty the dustbin. I like that it talks to you when there is a problem. It'll tell you what's wrong so you don't have to figure it out. The only time it did that was when it picked up a dog treat that the dogs missed and it jammed up the roller. Took the treat out and pushed clean and away it went. It also sends messages through the app. But most of all I like the row-by-row vacuuming. It maps out your house and you can see where it vacuumed. Does a pretty good job at covering the entire house in about 45 mins. It will go empty its dust bin then go back to where it left off and continue vacuuming. Sometimes it makes no sense what it's doing or where it's going but it's a machine, not a person so it's only as smart as the person who programmed it. 😉 As long as I run it every day it does a good job of keeping up with the pet hair on the living room rug. Otherwise, it doesn't have enough power to pull up all the pet hair. But I tell people they're not designed to replace your vacuum, they just help keep it clean in between cleanings. Now with all this pet hair, it picks up every day, there is no way you only have to empty the dustbin once a month. I have to empty it at least once a week. Oh, and it's super loud when it's emptying itself and it definitely isn't quiet while vacuuming. While it is quieter than a regular vacuum but it's no quieter than the robot vacuum it replaced. I have carpet in the bedrooms and I'm sure it helps but they still need the real deal every few days. Overall I do like it better than the old one but honestly, I can't say that it cleans any better though it might be more thorough. The only reason it's better is that it is less of a hassle for me to operate and while it is running. If you're looking for an easy to use robot this is a good choice.
    Helpful? 44 0
    Tyler
    December 13, 2022
    Great vacuum but the app could be better
    I've been very skeptical on robot vacuums since they first game out but I've been very impressed with this one and it's clear the technology has massi...More
    I've been very skeptical on robot vacuums since they first game out but I've been very impressed with this one and it's clear the technology has massively improved since then. I've waited 2 months before writing this review. The robot itself, I give 5 stars but the app has several things that could be improved.

    First, the good. The robot seems to have plenty of suction for me with 3 settings (eco, normal, max) plus the Ultra Clean setting and spot cleaning. I have all hard surface floors with two rugs. I always use the max setting and my house is small enough that the robot can do my whole house in one charge. It does a good job navigating my house when going from room to room and very cleanly makes it's way back to the base when it's done or needing to empty the vacuum mid job. I was pleasantly surprised that it was able to get over the edging for my kitchen as it's likely a tad over the max height limit of 0.75 inches that robot is advertised to handle. Sometimes takes a couple tries but it's yet to get stuck or fail to get over it. It does bump into some furniture and molding but so far has yet to scuff anything but itself and only on it's backside where there aren't any sensors. The manual states you need a fairly large open area for the dock but mine has done just fine having only about a foot of open space on each side. Another great plus is how easily this whole unit is to clean. The self cleaning brush roll does stay tangle free for the most part but if you have longer hair, you will need to pull it out every now and then. Thankfully Shark made this super easy to do. I love the bagless base unit and the vacuum and base pop open without any tools for cleaning. However if you have a pet, I'd say the base handles 30-45 days before needing to be emptied. Regardless, it's so easy to do that I wouldn't mind emptying it after every full use cause it's that easy and simple.

    Now the bad. The app could use some improving. First, I found out the hard way and after days of frustration, that this robot has a character limit for wifi network names. I had a longer wifi network name which was preventing the robot from joining the network. I have several other smart home products and none of them had this flaw. Once I renamed my wifi network to something shorter, I was able to connect without further issue. Next, while I don't expect this thing to make perfect maps of my house on a single "exploration", there's no ability to improve the map. You either accept what it finds or have it start all over. The app should allow you to have the robot further explore a certain area you want it to make a more accurate map of. Next, the app won't tell you the progress of the cleaning job. The app doesn't tell you which rooms it's done cleaning, what progress for the whole job has been made, or progress within a specific room. Thankfully, these could all be remedied with updates so get to it Shark!

    Overall, I'd definitely recommend this robot for anyone looking for a robot vacuum.
    Helpful? 36 0
    Erik daguerre
    June 27, 2022
    It Vaccums, but could be better
    TLDR;Hard flooring pet hair pick up is greatCarpet Pet hair pick up is okay60 day bin is a lie, more like 2-3 days when you have four furry monsters r...More
    TLDR;
    Hard flooring pet hair pick up is great
    Carpet Pet hair pick up is okay
    60 day bin is a lie, more like 2-3 days when you have four furry monsters running around the house
    Does not replace your upright vaccum designed to go after pet hair, but will help reduce how often you need to pull it out.

    Its a robot vaccum it drives around and assualts the floor for dirt and hair. I have 2 Huskies and 2 Cats, so pet is always all over. This little guy helps keep the hair down. *Note* this robot does not replace the use of a good upright vacccum designed to go after pet hair, it will reduce how often you have the pull the beast out of the closet, but it will not replace it. I have also owned and used Roomba models before this purchase and it is the same.

    The Shark robot does a fantastic job on hard flooring to pick up pet hair, it does an okay job of getting the pet hair out of carpet. In addition it will get loose its mind if you have funiture with low profile legs that it could drive over. It can and will get stuck on them. The 60 Day container is a lie, I have to empty the charging stand every other day to every third day depending on traffic and the current condition of the Huskies coats.

    Before utilizing this robot vaccum really good, I mean really really good. Then schedule it to run daily, including the weekends! It will help maintain that starting state. I'm no longer having to run my upright every day, now its down to once a week to keep up with the influx of hair as the husky explosivly shed their coats. The amount of Husky glitter has greatly reduced with this method. If you expect it to replace your vaccum and become the only work horse in the home to complete this task, make sure you have no pets, and minimal human occupains.
    Helpful? 14 0
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