eufy Omni C20 Robot Vacuum and Mop Combo
Self-Cleaning, Self-Emptying, Ultra-Slim Smart Cleaning
- All-in-One Station: Includes auto emptying, mop washing, and drying for complete hands-free maintenance.
- Mop Master Technology: Dual mop pads with 180 RPM rotation and 6N downward pressure eliminate tough stains efficiently.
- 7,000 Pa Suction: Powerful vacuum performance to capture dust, debris, and pet hair across all floor types.
- 3.35-Inch Ultra-Slim Design: Slides under furniture and into tight corners, ensuring deep cleaning even in low-clearance areas.
- Pro-Detangle Comb: Automatically removes tangled hair from the rolling brush to maintain consistent cleaning efficiency.
- Smart App & Voice Control: Schedule, zone, and customize cleanings via app or voice assistant (Alexa/Siri compatible).
- Multi-Floor Mapping: Saves layouts for multiple floors and provides no-go zones for smart navigation.
- Quiet Operation: Low-noise performance is ideal for pet owners and families with young children.
Technical Specifications
| Brand | eufy |
| Model | C20 Omni |
| Color | Black |
| Suction Power | 7,000 Pa |
| Height | 3.35 inches |
| Dimensions | 12.99″ L × 11.38″ W × 18.11″ H |
| Special Features | Self-Cleaning, Self-Emptying, Detangle Brush, Multi-Floor Mapping, App Control, Voice Control |
| Wi-Fi Support | 2.4GHz only |
| Voltage | 110V (Region-Specific) |
The key is a degree of realism in the expectations. For the price, don't expect the robo to map your room and employ AI to navigate its way about. Rather, it runs around, bumping into things, adjusting course, and sweeping up the dust and debris on your floors and carpets. I'd describe the robo's algorithm as bump-turn-continue.
For us, perfect. I turn it on while doing computer work, let it run around our floors and carpets in its semi-random patterns for an hour or more... and voila, a bin full of dust to be disposed into the trash. When I have a specific area to sweep, I use the remote control to guide the robo.
Tips? Spend 15-20 minutes from the outset reading the manual to understand the modes of operation, for example the steps for disabling the auto-wake / auto-run, which was definitely not compatible with our lifestyle. Accept that it's only semi-smart, your job being to pick up clutter and arrange furniture so that the robo can do its thing (for example, we need to move a footrest to give access to one sitting area). Get comfortable with simply letting it run around, doing its thing (in our case, an hour or so). Break out your hand broom for any hard-to-reach areas for the robo (for us, the areas under some tables with chairs, which are easier to clean manually than shifting around the chairs make way for the robo).
In sum, very pleased with the value for money. I remain amazed at the amount of dust and debris the robo collects on each run, weekly or bi-weekly for us. Only the mites might complain.
So far? We love it. Zero issues. We only have hardwood floors, however. No carpets or rugs. It doesn't seem to miss any areas and hasn't had a problem finding it's way back home when it's ready to charge.
At this point we would definitely buy it again. We'll see how long it lasts. I'll update when it finally dies.
Note that I do not have children, my small dog is well behaved, and live an uncluttered life. I wouldn't expect this vac to do well with small toys, blankets, or pet waste.
Because I recently moved into a much larger home with three levels, I bought another brand of robo-vac, one of the expensive well-known ones with all the bells and whistles (I'm not sure if I'm allowed to mention the terrible brand, here, since I think Amazon sells them too). Sadly, that other brand does such a terrible job (low suction, doesn't touch corners or walls, and battery runs down in 5 minutes), I have to tote my Eufy downstairs a couple of times a week to do the real cleaning.
All in all for the price its a pretty solid mid level vacuum. I'd go as far as to say that it rivals other brands with a similar price range and more features. I've had vacuums that boast about having 4k PA suction power and let me tell ya, at 4k PA those things were loud. The eufy c20 at 7k is practically quiet compared to others with lower PA. Even on its highest suction its still quiet compared to leading robot vacuums and others.
One issue that id like to note is that the vacuum doesn't hit all of the spots on the floor sometimes. There will be an open space and for w.e reason the vacuum thinks there's something there. I tried cleaning the sensors to see if this would fix the problem but at the moment it's not a big issue.
I wonder how the c28 is going to compete with this budget friendly vacuum.
Wirecutter, the NYT version of Consumer Reports, recommends this as the runner-up to its fancy first choice robot vac. The day I read the vacuum article, this mighty little machine was half off. How could I say no?
I use it as a daily supplement to my 1x/week major vacuuming with my canister. I have a mixed breed dog who has lab, golden retriever, and husky in her DNA. Her hair is short like a Boxer, and she sheds year-round, but in the spring and fall, she loses her entire undercoat. Hair is everywhere. I don’t have time to vacuum every day so I bought this vac
No regrets.
Cons:
I live in a 950 sq ft 2 bed/ 2 bath condo. I don’t have an ideal place to park it so that is a problem. As a result, it cannot find its way back to home base. I must assist.
Eufy, the manufacturer says it runs 100 minutes on a single charge. Not true. I am lucky if I get an hour, which covers one room thoroughly. No matter, I run it 3x a day. Charging takes a couple of hours.
It gets stuck under my couch so I have to block that space off.
The mapping feature isn’t great and I don’t think the coverage is great because it zigs and zags. However, for me, it’s better than not vacuuming.
The side broom thingee will not stay attached.
It does not like flimsy bathroom rugs. I must move mine before it embarks on its journey.
Pros:
The price!
It picks up the really fine hair from my dog’s undercoat, which is why I bought it.
It’s not noisy like my canister vacuum.
It’s easy to use with the remote.
The refuse drawer and beater are easy to remove and clean. I use my canister vac to clean the refuse box, filer, and beater is effective and easy.
It’s highly entertaining to watch my dog interact with the robot. She is a 50lb wimp! I think I like that the most.
Overall, it serves my purpose and I am happy with it. I took 1 start off for the cons.
I have a toddler and my house is always clean.
It was a peaceful Tuesday morning. Birds chirping, coffee brewing, my adorable little maltipoo princess just did her morning zoomies and—as I would soon learn—left a stealthy little gift on the tile floor in the downstairs bathroom. I didn’t see it. But Eufy did. Oh, Eufy saw it all.
And instead of calling for help… she went straight into it.
I came back 30 minutes later to what can only be described as a crime scene. Eufy was proudly parked in the hallway, looking like she just saved the world. But no, she didn’t clean anything. She decorated.
There was poop Picasso all over the tile. She must’ve done laps, smearing it like a toddler with chocolate pudding and no supervision. Skid marks down the hall. Poop trails around the baseboards. She even managed to fling some under the cabinet. That’s talent.
And the wheels—my God—the wheels. Caked. Textured. Possibly haunted.
Cleaning her was like detailing a war-torn Roomba from the trenches of a chocolate battlefield. I had to pop every part off, scrub with gloves, bleach my soul, and apologize to my house.
That said… before the bathroom incident, she was amazing. Quiet, efficient, and kept the floors spotless. But if you’ve got pets, please understand: this robot has no poop-detection algorithm. None. Zero.
Would I recommend her? Absolutely—just not as a bathroom explorer.
5 stars for performance.
Minus a whole galaxy for turning tile into a Jackson Poopllock painting.
Still love you, Eufy. Just… next time, maybe don’t freestyle in the bathroom.
Also, she bumps gently into my furniture and painted baseboards. I tried another brand that hit things quite hard.
The only cons I can see are you need to use the remote to change up her settings. Additionally I did take out an extended warranty.
If you are looking for all the bells and whistles, this one is not for you. But, for the price you can't go wrong. I will update my review as time goes on.
I got one for each floor because yes. Finally the Dog Care has met its powerful tiny enemy.
Me encanta lo silenciosa que es mientras trabaja, casi ni se nota que está encendida. Además, su batería dura lo suficiente como para limpiar varias habitaciones en una sola carga. Lo mejor es la sensación de llegar a casa y encontrar los pisos limpios sin haber levantado un dedo.
Definitivamente, la Eufy ha transformado mi rutina de limpieza: más tiempo libre, menos preocupaciones y un hogar impecable. ¡Totalmente recomendada!
What it does pretty well is vacuum rugs, carpet and hard floors. Unlike many robots that only have rotating edge brushes and vacuum, this model has a rotating brush on the bottom that helps with rugs and carpets. I ran it daily for a week and it was still picking up dirt that my professional house cleaner was not getting previously.
It is also a little thinner than others I run allowing it to get under more furniture.
The full charge run time is over an hour on turbo mode. It avoids stair drops and has never failed returning to dock. It does however occasionally get stuck and can’t get back.
What disappoints me a little is that it only has one rotating edge brushes instead of two. This means that in edge cleaning, whether commanded by the remote or its own algorithm, it can only edge cleaning in a counterclockwise path. The other nit is that scheduling through the remote is daily at one time, no skipping days or twice a week for example. Pretty crude IMO. I don’t use the remote, opting for a manual start whenever the mood strikes.
But when it doesn't work it is very frustrating. Somehow despite all the advancements in robot vacuums, these things still cannot deal with cables. Had it for a week and essentially any time it is cleaning a room that is not the kitchen or bathroom, he will get stuck in a cord. Also these things still do not know how to deal with hair. The bristles are going to just get tangled to the point that you have to bring out scissors to free it. Stuff like that is really annoying and removes from the good about it. Also spent 20 minutes trying to understand why it kept saying the water tank was abnormal, and I had to find a little sewage tray and clean that out.
When it is able to clean, it does a great job. Works well on different surface types. The app is pretty good and pretty easy to set up. It's nice to be able to just run different levels of cleaning on specific rooms. Definitely could be better, especially when you're considering the price of this thing. A lot of cool tech here with a few annoying things that should really be ironed out by now.
While it’s a little messy to empty, I’ll take that over having to lug around a vacuum from room to room, plugging and unplugging each time. He gets under the beds, under my desk, everywhere that’s a pain in the ass to do manually.
You still have to vacuum or mop against the baseboards because obviously a round object can’t fit into a tight corner, but that’s a small price to pay for the convenience of a robot vacuum.
At first, I was skeptical. Could a single device really tackle the terrifying combo of dog hair, mystery crumbs, and whatever unspeakable grime lurks in the corners? Spoiler: yes, yes it can. This thing sucked up more debris than my couch cushions have ever seen, and the mopping function? Let’s just say my tile floors are now so shiny that I’ve started wearing sunglasses indoors.
The C20 is also smarter than me. It maps the room with eerie precision, like it’s training for a job at NASA. It even yells at me (politely) when it needs attention, making it the only thing in my house that demands maintenance without whining.
Final verdict: If you want a vacuum mop that does such a good job you’ll feel personally attacked by how filthy your floors used to be, get the Eufy C20. You won’t regret it. Just be prepared to develop trust issues with your old broom.
***UPDATED***
I was contacted by Eufy customer service about my problems, and they generously offered to let me send in the C20 for a different model valued at a higher price. I decided to give it a try and it’s been great. The vacuum itself is much better, but the Eufy customer service is what has really earned a 5 star review. They have checked in multiple times to see if the new vacuum is working and continued to offer customer service and a warranty in case a problem arises. They have been first rate for sure.
What I really appreciated was how quiet it was. I could run it while I was watching TV or working from home, and it wasn't distracting at all.
After a few years, I decided to upgrade to a newer model, but I couldn't bear to part with my trusty 11S. So, I gave it to my mom. All I had to do was replace the battery, and it's been running like a champ ever since! We're talking about 7 years of solid cleaning, and it's still going strong. That's a testament to the quality of this little robot.
If you're looking for an affordable and reliable robot vacuum that gets the job done, the eufy RoboVac 11S is a fantastic choice. It's perfect for hardwood floors and medium-pile carpets, and it's super easy to use. It's proof that you don't have to spend a fortune to get a good robot vacuum. Five stars – and a big thumbs up for longevity!
- Simple assembly and replacement of parts.
- Much quieter than my old Roomba.
- Longer battery life than my old Roomba.
- Excellent clean-up -- I would say, better than my old Roomba judging from the amount of cat hair in the receptacle.
- Slimmer design gets under my kitchen cabinets much better than my old Roomba.
- Navigates smoothly between tile, wood and carpets.
- Although the instructions warned to keep the Eufy away from stairs, I watched closely and found that it swept right up to the edge of the stairs without toppling down them, so this is no longer a concern.
I have found only one drawback:
- For some reason, there's an on-off switch on the bottom of the sweeper. Why?? It initially put me into a panic when I couldn't get the sweeper to start!
At this reasonable price point, I expect to buy more Eufy bots in the future!
Pro – quieter than our previous Roomba. Low profile lets it get under couches and chairs without getting stuck. Decent suction. Handles dust like dirt very well. The included multitool (brush/comb/blade) is very useful and convenient for cleaning out the hair, stings and stands, and thick dust/debris that accumulates in and around the sweeping brush. Decent run time between charges.
Con – the sleek shiny black surfaces are fingerprint magnets. Straight sweep brush not the width of the vacuum; only 5 1/2 inches wide. Sweep pattern odd. Rather than an incremental direction change allowing for a logical coverage of the floor it redirects to a completely different direction. If confined to one room it would eventually cover the whole room, but if there is a door or passageway to another room it could very easily end up there from one of its redirects. Not the best at sucking up grit dirt. Drops grit when you pick it up as there is a strong tendency for that grit to stay with and around the sweeper brush rather than being sucked into the dirt receptacle. Struggles with going over cords. Documentation is mediocre at best. Some icons on the vacuum and remote do not match those in the documentation.
**Removing the dust collector filters is totally unintuitive. The filter enclosure has been totally redesigned and appears almost sealed into the dust collector. The filters won’t release with regular poking and prodding and the manual shows an image of it being pulled out from the top with two fingers. (NOT TRUE). To get the filter out you need a flat head screwdriver to pry/torque it out. There is a well with an embossed triangle at the bottom that gives you access to the side of the filter. Insert a large flat head screwdriver in the center and at the top of the exposed filter side. Push in while prying upward and torquing the screwdriver head. This will release the hook tab holding the filter down and the filter will release. When putting the filter back in it is easiest to use the screwdriver to push in to the hooked tab as you slide the filter back down so that tooth more easily clears the dust collector frame.**
For how easy this has been to maintain and how much it's helped regarding keeping the fur and dust bunnies in check, this has been worth every penny and we'll happily get another one, maybe even one for upstairs and downstairs this time.
As noted in the instructions, tie up any small wires- they will get tied up in the wheels of the RoboVac.
Watch it as it goes about its work, you will find a few dead ends where it gets caught. Block those off temporarily with a book or similar.
We have about 1,000 sq ft accessible by the Eufy and after two hours I think it was about 50-75% clean. It would take another 2-3 hours to get it to 90+%. I will probably run it once each day and that will probably keep us pretty clean.
It easily got over a transition from LVF to low pile carpet and didn’t clean as deep as a vacuum, but it did pretty good.
When it gets low on juice, it shuts down the vacuum and heads to its charging cradle. It was amazing to watch that happen. When it docks it then goes into recharge mode for the next time.
So, the foregoing is the good. Here is the bad and ugly:
I have a dog that sheds. After one or two sessions, it is a PITA to clean out all of that hair. The roller is completely stuffed with hair. You have to cut it out piece by piece with a short, sharp paring knife. Especially difficult was the small wheel in the front. The wheel pops out, but then you have to dig, piece by little piece of hair stuck in the bearings. Eufy needs to design a wheel that disassembles for cleaning, edit it does pop apart but takes lots of force to do it, but then cleaning is a cinch.
The large dirt/hair tray did pull out and opened for easy dumping.
So, it works, it picks up dirt and pet hair, but it is a PITA to clean. I think I can do a complete sweep up of my living area in the time it takes to remove all that hair. If you have a pet that sheds, be aware.
Finally ( I hope), let me talk about barriers. I have 2BRs a large LR, kitchen and dining room. The first thing I did was to block off entry to the dining room. That little bugger loves chair and table legs, so it would spend half its charge time going round those twenty legs. Each of the other rooms has a barrier for one reason or another. Even then it gets stuck every now and then, shuts down and sends a beep to two to warn you to rescue it.
I have two step down walk in showers and the vacuum avoided going in there. Another plus of linear mapping.
Eufy does have a dust bag but I don’t mind it cause no dust particles in the air when it empties like the other brands. Two decent size water tanks. Clean and dirty water, easy to fill and replace on the top of the unit. It will verbally tell you what it is doing in its process.
My only problem has been it will get hung up in my small throw rugs (thin ones) The mops will pull them along. My large area rugs, it goes over with ease. I do have electric reclining furniture and those pieces I had to secure the cords so the vacuum doesn’t get caught in those. The vacuum will notify you if there is an issue, and tell you what the problem is.
If you have a larger home, it will take several hours to complete a whole house vacuum and mop.
You can choose to only vacuum, mop, or both. There is also a clean only selected rooms feature and what times to do it. Ex: Let it clean while you are away.
Overall I am really happy with my purchase.
I am going to order extra dust bags and Eufy cleaning solution for the floors. It only takes 1/2 capful to one tank. Presently I just have it water mopping and the floors feel clean and grit free. I do have two Chihuahuas and dog hair isn’t an issue.
You will have a map that details where the vacuum has cleaned on your phone and its progress to date. Also history of past cleanings.
I am very happy so far. I will update this later. But my first month with the Eufy is thumbs up!
Get one, you will love it!
I was able to pull the couch out from the wall and using the map feature direct it to clean behind, it worked! Coming from a robot vacuums from 4 years ago this thing is great! The mopping feature seems fine to me,no it doesn’t have a on board water tank and I’ve set it to return home every 5 minutes which likely leads to it using more water but I’ll gladly take it.. haven’t had to empty the dust bag or change mopping pads yet , it did not come with mopping solution, bought the “shark” mopping solution at Walmart and it works fine. My floors are 90% hard wood with a rug under the dining room table it does ok on the rug but it will do much better if I pull the chairs out and allow it its space . I also don’t expect it to clean the bathroom too small to many rugs and such.
The battery seems to sufficiently enough to clean 1000 sq feet on mop and vacuum.. but either way the thing finds it home base unlike the previous units I’ve had very happy for the Black Friday price of $400
This is bare bones robot vacuum. I had to "supervise" it but it has definitely made my life easier. My housemates own a cat and they done clean up much. They leave crumbs. Think post college young adults. They're not slobs but I'm the main one cleaning, sanitizing. For example, they don't clean their cat water fountain. Like periodically a person has to do that or buildup will occur.
This unit is good for one house cat, living with adult humans. No kids.
This unit will NOT be able to handle excessive shedding from a large dog or multiple cats. It'd fill up the dirt catch too soon.
It also is like a base model imo. Idk if that's true. But that's to say, this is solely a vacuum model. I didn't buy the mop /dual due to affordability but also, this household needs old school mopping.
I doubt barring like the top price model could handle the amount of dirt my housemates walk in with.
Pro/con this unit being affordable on sale helps me
1. Upkeep when I deep clean because I'm the only "adult" actually cleaning regular and up to standards outside a college graduate stereotype.
2. It needs monitoring because it isn't super smart but within my budget (the title about temper expectations) it is helpful 5/5
3. I have no idea how long this unit will last. In a way being affordable I could see this unit eventually dying it's not built to last 5 years based on build quality. I'm guessing 3 years tops? But mileage will vary. This is to say consider if your needs and this budget is worth it. Maybe another model is more durable?
Overall I'm happy I took a chance and got this fella. Pictured is the first "sweep" the unit took. Surprised it fit under our couch. It kind of got lost under there for a while. Clear it does the job. Picked up dried cat kibble and some kitty litter. See image. It also docked proper, but
Cons. Despite hitting the charge go to base on remote the unit needed me to press it like 3 times. Idk.
I can see this as a a good gift for a single person graduate from college who doesn't vacuum. Or someone like me who needs upkeep help.
But it isn't rugged. It needs supervision. I had to move chairs ect.
1. Ease of Use
The Omni C20 is incredibly easy to set up. After plugging it in and filling the water tank, I was good to go. The water tank is very user-friendly, with a convenient handle and a well-sealed cover that prevents leaks, which is a common issue with some competitor models. The ambient light under the water tank adds a cool visual touch, making the vacuum feel a bit more premium.
2. Lidar/Proximity Sensor Upgrade
The lidar and proximity sensors on this model are a major improvement over other robots I’ve used. Coming from the Eufy X8 and Dreame D10 Plus, both of which had solid lidar systems, I’ve noticed the Omni C20 maps my apartment much more efficiently. In my previous models, the first mapping session could take 20-30 minutes, and the robots didn’t always distinguish between walls and furniture. The Omni C20, however, only takes about 3 minutes to complete the initial mapping and does a 3D scan, accurately identifying solid walls from furniture like countertops. Very impressive!
3. Sleek Design and Low Profile
While the lidar sensor is much improved, what really stands out is the Omni C20’s sleek design. Unlike my previous robots, which had a visible sensor bump on top (think of the lidar sensors on autonomous cars like Waymo), the Omni C20 has a slim, almost Tesla-like profile. The entire body is only about 3 inches tall, allowing it to easily go under tight spaces like couches and cabinets. I’m not sure how Eufy managed to achieve this, but it’s a big plus for anyone with limited clearance.
4. Good Surface Detection and Nice Cleaning Performance with a small trade off
The C20 does a great job of differentiating between surfaces. It switches seamlessly between mopping and vacuuming when it detects a change in floor type, even when it comes to something as small as a door mat. Its cleaning performance is impressive, though it’s not the fastest robot out there. On average, it takes about 1 minute per 10 sqft for a combined mop-vacuum cleaning session. For comparison, my Dreame D10 does the job almost twice as fast. However, the C20 delivers superior cleaning results and even goes back to wash the mop during the cleaning cycle, which contributes to the longer duration but is a great feature. I’m happy with the trade-off since the C20 offers a more thorough clean.
5. Ok Battery Life and Long Charging
One of the few drawbacks I’ve noticed is the battery life. It’s not the best in its class. On average, the C20 uses about 60% of its battery to clean my entire 800 sqft apartment. By contrast, my Dreame D10 only uses about 30% for a similar cleaning. The C20 also has a slower charging time, taking over 3 hours to fully recharge. However, given its smaller profile and ability to clean tighter spaces, I’m okay with the trade-off.
6. Mop Drying Noise
Another small concern is that the robot produces a low, constant noise for a few hours while it dries the mop after cleaning. While it doesn’t use hot air drying like some competitors, it’s a more energy-efficient approach. This isn’t a major issue for me since it’s part of the self-sustaining, hands-free cleaning process. I’m happy to let it do its job and dry, charge, and clean itself without any intervention from me.
Conclusion
Overall, the Eufy Omni C20 offers a fantastic hands-free experience with impressive cleaning performance and thoughtful design. While it’s not the fastest in terms of cleaning time or battery life, the superior mapping, sleek profile, and thorough cleaning make it well worth the investment. If you have a smaller space, like a studio or a 1-3 bedroom condo, this is a great robot vacuum to consider. However, if you have a larger home and need longer battery life, you might want to explore other options, especially bigger ones. For me, it’s been a great fit, and I’m very happy with the results.
* it is a steal at that price. I was debating it vs the X10 and have zero regrets going with the C20. Time will tell reliability etc, but customer service with Eufy in the past has been good.
*Lidar is on the front vs top - mapping and navigation are excellent
*it is slightly louder running than the G40 it replaces, but when it "empties" at the base station it is quieter (emptying thr vac is still loud, but it is less loud, and only a few seconds). "Mop washing" is about the same as a dishwasher or washing machine and only lasts a couple of minutes. The fan to dry the mop is not loud at all.
*fits under our sofa easily
*Cleaning comb works GREAT on our dog's long hair - some hair at the bearings end but very little on the roller itself.
*base station is smaller then other mop vacs (that's good for us as we have limited space)
*The filthy water coming out of the dirty tank makes it clear it's mopping well!
*mop pads are dried with cool air. Some may not like that, but we're not bothered (no different than using a manual mop). It's not particularly loud.
*obstacle avoidance is fine for us - it's not bumping furniture and has rolled around any large pieces in the floor.
*it is doing astonishingly well for us on edges and in corners - much better than it's predecessor.
*suction is crazy good. We usually run a vacuum on max, but I can run this on the lowest setting and still get a better clean than previous models we've had. Even with our hairy dogs and all the mess they track in and leave behind this thing got all the dirt and leaves other vacs have left behind.
Very very happy with it after a week of heavy use - it's pretty good value at its regular price, but on sale this Black Friday week it's ridiculous value!
Cons: I can’t think of too many honestly. I just use it for our large bedroom and master bathroom. If it were for the whole house I’d get a mapping model. You do have to empty the dirt tray each time, and I have to cut off the hair from the brushes with the included hair remover. Again, for a large area I’d get the other model which has the hair cutter and automatic emptier. Too much time to take hair off all the time for a large area. But for my large bedroom and bath it’s money well spent!
L60SES pros: it cleans very very well. I love the hair cutting and automatic emptying feature. The mapping feature works really well, and the vacuum follows the schedules well. I have been very pleased with this purchase and it is saving me tons of time. I have three shedding cats and the hair was driving me crazy. I like that it empties into a station and I just have to change out the bag. It has other nice features like quiet mode. I absolutely would recommend this and the 11S (see other review) ; they serve different purposes depending on needs.
L60SES cons: none really, except that it does get caught occasionally trying to get under furniture, but it turns off if it stalls too long so it doesn’t drain the battery.
Overall I would purchase the 11S air smaller spaces and the L60SES for larger homes with multiple rooms. Love them both! Sorry I’d don’t buy them sooner.
This Eufy beats that Shark like a drum! I have no carpet in this house, but do have a couple of washable rugs. Eufy does a great job on the LVP, hardwoods, and rugs alike. The only time it has gotten stuck was when it sucked up an electrical cord. Its bumper is more sensitive than the Shark's, so Eufy doesn't push lightweight items around.
Eufy was easy to set up, and did a good 30 minute run right out of the box. There's a remote control with it, and a nifty tool for cleaning the brush. The instruction book is a bit vague on what all you can get it to do, and the icons in the book didn't match up with the ones on the remote, but I haven't used the remote for it yet, as it runs perfectly by just pushing the go button on Eufy's back.
It sucks up and collects all the cat hair it can find, and is still getting its share of construction gerbis. I thought I would never be able to walk barefoot in this house, but Eufy has changed that!
Eufy finds its dock when the charge gets low. Its low profile enables it to get under sofas and chairs.
The collection tank is easy to empty and clean. The brush is easy to remove, and the tool makes for easy and quick cleaning of it.
Eufy is reasonably quiet.
My only complaint is that Eufy doesn't sense stairs and drop offs like my old Shark. The first time I turned Eufy on, it raced straight for the sun room doors, and over the edge-a good 6 inch drop-and landed on its back like a dying bug. The construction is strong enough to withstand the drop, but I block off that opening when Eufy is now on the job.
Eufy's full charge gives a long run time that will clean a good 1000 feet of space.
Overall, Eufy is a powerful little vac, and well worth the price. There's no app, like with the Shark, but you can set it to run with the remote.
If you have hard floors and pets, don't hesitate to get this thing!
Caveat: I cannot attest to how much cat weight Eufy will support, as I cannot get mine to ride it.
1. It’s very quiet.
2. It’s very lightweight.
3. It’s a lower height than the other vacuums so that it fits under more furniture than the others did.
4. It’s well made with quality parts and a nice finish.
5. It’s simple to figure out.
6. It’s easy to clean. The only thing that takes a bit of time is the main brush, since I have two long-haired cats and need to untangle their hair from the brush. However, the brush does not have small pieces on each end that fall into the wastebasket and need to be fished out when it’s being cleaned. Also, the parts fit back together easily after they’re cleaned.
7. It doesn’t give false signals, like telling me the filter and brush need to be cleaned when it really needs to be recharged. In fact, it doesn’t talk at all, which is refreshing for a change.
8. It’s very reasonably priced.
9. The remote and vacuum itself have legends on them to explain what the icons and the beeps mean.
10. Even though it only works for 90 minutes on standard suction and doesn’t then recharge and go out again, it seems to remember where it’s been and doesn’t always head off in the same direction.
11. Even though three feet of clearance is recommended for it to find the docking station, I wanted to put it in the knee hole of a kitchen cabinet desk, which doesn’t have three feet of clearance, but the vacuum often finds its way back, regardless. If it doesn’t, I just place it in front of the docking station, push the button, and it docks itself.
12. The manual is actually written in good, clear English, as opposed to a slipshod translation from Chinese, which is a very refreshing change.
13. I did put double-sided tape on the bottom of the charger unit so that it wouldn’t slide around on the floor when the vacuum was attempting to dock—no big deal.
14. I took advantage of the lightning deal and bought a second one.
15. Full disclosure, I've only had my first one a few weeks, but so far, so good.
Update a couple weeks later: I recant #10. Hazel III didn't travel to the "west wing" of my long, ranch-style house as well as I thought she did, so I will station Hazel IV in the other end of the house so the house will get better coverage.
I recently purchased the Eufy BoostIQ RoboVac 11S (Slim) as a thoughtful gift for my beloved grandma, and it has quickly become an indispensable addition to her home. As a senior with limited mobility, she often finds traditional cleaning tasks challenging. The RoboVac 11S has been a game-changer, effortlessly keeping her floors spotless while providing her with a newfound sense of independence and convenience. This super-thin and intelligent robot vacuum cleaner has exceeded all expectations, making it a cherished appliance for my grandma and the entire family.
Super-Thin and Efficient Design:
The RoboVac 11S boasts an ultra-slim profile, allowing it to glide effortlessly under furniture and into tight corners that conventional vacuum cleaners can't reach. Its clever design ensures a thorough and comprehensive cleaning of hard floors and medium-pile carpets alike, leaving no speck of dust or dirt behind. My grandma no longer needs to move furniture around or strain to clean those hard-to-reach areas; the RoboVac 11S does it all with ease.
1300Pa Strong Suction Power:
Despite its sleek appearance, the RoboVac 11S is a powerful cleaning companion. With an impressive 1300Pa strong suction, it picks up dirt, debris, and pet hair with remarkable efficiency. The BoostIQ technology automatically adjusts the suction power based on the surface it's cleaning, ensuring optimal cleaning performance on different floor types. My grandma's home has never looked cleaner, and the RoboVac's suction power has significantly improved the overall cleanliness of her living space.
Quiet and Unobtrusive Operation:
One of the standout features of the RoboVac 11S is its quiet operation. It's impressively silent, allowing my grandma to run it at any time of the day without disturbing her peace and tranquility. Whether she's watching TV, reading, or taking a nap, the RoboVac quietly cleans the floors without causing any distractions. Its unobtrusive operation has quickly made it a beloved member of the household.
Self-Charging and Hassle-Free Cleaning:
The self-charging capability of the RoboVac 11S is a boon for my grandma. After each cleaning session or when the battery is low, the robot vacuum automatically returns to its charging base, ensuring that it's always ready for the next cleaning task. This hands-free operation has eliminated the need for my grandma to handle heavy vacuum cleaners or worry about plugging and unplugging cords, allowing her to focus on other enjoyable activities.
Ideal for Seniors and Busy Lifestyles:
The Eufy BoostIQ RoboVac 11S is an ideal solution for seniors like my grandma and individuals with busy lifestyles. Its intelligent programming, strong suction power, and efficient cleaning ensure a clean and tidy home without the physical strain or time commitment of manual vacuuming. The robot vacuum is simple to operate with a remote control, making it accessible for all users, regardless of their technical expertise.
Conclusion:
In conclusion, the Eufy BoostIQ RoboVac 11S (Slim) has been a transformative addition to my grandma's home. Its super-thin design, powerful suction, quiet operation, and self-charging capabilities have made it a reliable and efficient cleaning companion. It has provided my grandma with a newfound sense of independence and convenience, freeing her from the challenges of manual vacuuming.
If you're considering a thoughtful and practical gift for a loved one, especially seniors or busy individuals, the Eufy RoboVac 11S is an excellent choice. Its advanced features, ease of use, and impressive cleaning performance make it a valuable investment for anyone seeking a cleaner and more comfortable living space. We are delighted with this robot vacuum, and I wholeheartedly recommend it to others looking to simplify their cleaning routine while maintaining a spotless home.
I feel like for the price, I couldn't ask for any better. I work from home, so I don't need any fancy app or anything like that. I also didn't care for Just something fairly quiet and effective that I can run 1-3x per day and will keep the floors clean without actually having to do anything but pick up and press a button lol. I usually run it once in the morning, once before bed, and sometimes once in the afternoon but really only if I feel like it. It does a really good job at picking up litter, cat hair, and crumbs. The house looks, smells, and feels much cleaner! I think it was well worth the price, and replacement parts are affordable if needed down the line.
Pros:
-Fair Price point
- quiet enough that I can run it while my daughter is sleeping, or while I'm working and it's not distracting
- cats don't mind it, they were suspicious at first but accepted it as part of the family within an hour
- good at picking up litter, cat hair, and is able to get in and around most places in my home
- It's easy to empty, I usually do it every day or 2, even though it's not completely full
Cons:
- Like most of these automatic vacuums, you probably need to do a deep clean once a week or every 2 weeks, using a regular vacuum/ mop. If you didn't it would still be way cleaner than doing nothing at all. For my hard floor, really the mopping is what needs to be done periodically.
-It does get stuck sometimes. Particularly under this one low drawer. Since I only run it when I'm home I just have to go get it if I hear it beeping, not a big deal for my situation.
- The cleaning is randomized so sometimes it misses certain spots or gets one room more thoroughly than another room. You have to be mindful of picking things up and shutting doors where you don't want it to go
- sometimes it disconnects from the charger, I'm not sure if my cats knock it out of place or what, but it can be a bummer if I was planning on running it and it needs to be charged (which takes an hour or 2)
- Sometimes it can find it's way back to the charger, sometimes it dies before it can figure it out. Again, not a huge deal since I'm around, but something to take into account if you plan to run it while you're out.
Bottom line it's overall not as "smart" as the more expensive models, but I feel that's a given. It works perfectly for my situation, and I would buy it again and recommend it for most work at home households
Original: We have hardwood and tile throughout our house with a high-pile rug in one room. We also have lots of plants and two cats who seems to shed year round. Before we purchased this robovacuum our floors were regularly covered in fallen fern leaves, cat food crumbs, hair both human and feline, scattered cat litter, and whatever other debris has gotten tracked in.
It does great on our our hard floors. I wasn't expecting it to be able to traverse the rug without getting stuck because its basically shag and has fringe tassels on two sides, but it seems to do just fine moving around. It doesn't get everything out of the rug fibers but it gets a lot. I wouldn't say that this is a great product for deep cleaning your floors, but it is great for daily maintenance of your floors. We purchased this a little over 3 weeks ago and have been using it 4-5 times a week. I have to empty it every time we run it because it picks up a surprising amount. Now I just use my dyson to deep clean the rug and high traffic areas once a week. I love that I don't have to regularly pull out furniture to get all the dust bunnies that build up underneath. Someone visiting my home, knowing that we've got pets, would probably assume that I spend hours vacuuming based on how clean the floors are on any given day, when in reality I'm spending an hour or less per week. It allows me to be more productive and dedicate more time to self-care. That alone is worth the cost of this product, imo.
Some specific notes: 1) It's pretty good about not eating cords but will sometimes get stuck on them. When a cord does get stuck, its always been easy to unwrap and the cord isn't damaged. 2) It's good at not running off of ledges. We leave the basement door open so our cats can access their litter box and it goes right up to the edge without going over. 3) If you have carpet throughout your house, you may not have the same experience as it seems to do a fine job on carpet, but does a great job on hard floors. 4) It doesn't always find its dock right away when it needs to charge but I don't mind it wandering around for a few extra minutes so this hasn't been an issue for me. 5) After a few weeks I am starting to see my long-haired cat's fur build up around the roller bar so I will probably need to plan to cut that off the roller every couple of months with how frequently I use it.
Over all, I highly recommend this product. It is a great value for daily cleaning and saves me time.
What was a surprise is, that it must have a different sensing mechanism compared to ROOMBA, so the EUFY tried vehemently to get into our gas fireplace dragging all the little stones out of it -some decorative larger stones out of my garden, placed as a barrier, fixed that problem. And it can't sense stairs if the edges leading down to them are wood and very smooth: I had to learn that the hard way, the first time EUFY tumbled down I thought my cats had pushed it, the second time I actually pulled out the instruction manual and read it, and there it warns you about the smooth wood edges ...lol. But I have to say, EUFY took both tumbles with grace, and now my laundry hamper serves as an obstacle if I use Eufy on the second floor. And yes, of course, it cleans very well, it is always full of debris no matter how long or short I keep it running and the dustbin is easy to clean and the brushes also seem to be less of a hassle compared to the old ROOMBA ones. EUFY is a steal for that price [ I bought it for about $120 !!] I would get a second one if I had a bigger house. But it is also so lightweight, I can carry it upstairs easily if needed. I cannot say anything about the remote, I have not used it. I am tired of every little device you buy these days coming with its own remote, I have a whole collection of it, and nobody can ever remember what device they belonged to.
And my cats: well, funnily it seems they disliked the loud and clumsy old Dinosaur ROOMBA much less than the stealthy EUFY. Go and figure. They go to a different floor when EUFY is doing its work, and ROOMBA they used to watch curiously from some high point.
I went to Costco and got that same brand as I had in a more updated version (organized cleaning pattern, not random) but the bottom of the dust bin was broken. So I exchanged it for a different one, the same model. I thought, "unexpected purchase but, what can I do? I have 3 dogs!" Well, the 2nd one from Costco would not find our wireless, (which I had heard about that being a problem). It wouldn't connect no matter what - even to a temporary roomba connection. My husband was as frustrated as I, he detests going to Costco. So one more trip to return that defective one and we didn't try again. I can tell you that the i-4 was much cheaper looking that my old roomba, an 891. And what does it say about them that I had 2 in a row that had quality issues?
So I started researching things. My DIL has the eufy and seems happy enough with it, so when I saw a video of this model, I watched it and was pretty impressed. It is much less random in its "randomness" that the i-robot that I had. And we have a small house pretty full of furniture and rugs, so I can't picture how a robotic vac that works in rows would even function in our house. So I ordered this eufy. And I am so glad I did!
I like that:
*This model was less expensive than the other brand! I got a protection plan and still spent SO much less than I would have on an that other brand
*There is no app to deal with (You might think an app is a plus but it can be annoying.)
*I know there is a newer model available but I like this one with a remote. (I have to make sure my 2YO grandson doesn't hide it tho)
*You can tell it to edge clean and it gets all those little villages of dog hair. So satisfying to watch!
*The quality of the unit is better than the roomba
*It's SO quiet! I forget about it and it's back at the home base like a good doobie
*It does not eat my rugs like the roomba, that thing was the WORST - so frustrating. It made holes in them and wrecked more than one rug. The eufy goes over them and has a BOOST mode to deal with them. I have all tile floors with rugs at entryways, under the dining table, and under the coffee table.
*As noted above, this model has different modes.
Note: The eufy if not as tall as my last one and both of them get stuck under furniture. So that's a wash. But at least the eufy is not annoying like that other brand when it gets stuck. And one of the brushes fell off a few times when I first got it, but it's good now.
Thanks for reading. I don't think I've ever written a review this long.
Right up front, I'd definitely buy another when it comes time to replace this one. After comparing how I vacuum my flooring, especially to pick up my biggest carpet enemy; short stray bits of dried grass stems, the “random” wandering of this vacuum model made more sense to me than the other fancier choices. Most vacs do a good job with dust, dirt, sand, cheerios, etc. but these stem pieces are only picked up by a vacuum when it comes at the stem with the brush roller pretty much parallel to the stem. That means random directions will more likely get these pesky problems than an organized back & forth cleaning approach. Granted it may take a few cleaning cycles or several passes over the same area during one cycle; but since the Robovac has completed its first 5-6 cycles I rarely find them anymore or if I do spot one it's not for very long.
Robovac is a big time saver as well as an energy saver for me. I would use my canister vacuum about an hour each week for routine cleaning and once a month for 2+ hours to do a more thorough cleaning. A watt-hour meter indicated that my canister vacuum used 5-6 kw-hr of electricity each month. Robovac uses about 12 watts continuously for about 4 hours when charging (surprisingly less than the 5-6 hrs listed in the manual; but it is brand new). Once the battery is charged, the power consumption drops to about ½ watt. When Robovac is away cleaning, the charging base uses just ¼ watt for the homing beacon. So if used just once a day; Robovac would only use about 60 watts per day. That means once-a-day cleaning would only use 1.8 Kw-hr energy per month. By letting Robovac take over the regular weekly cleaning with once a day operation (or less), I'm able to cut my electric bill by an easy 3-4 kw-hr/month.
With that said, there are a few things that I think need improved:
First, there should be an interlock on the dust bin – Robovac will merrily go off about it's scheduled cleaning cycle without the bin installed! So if removed for emptying; don't forget to re-install the bin before the next scheduled operation. Plus, I noticed on a couple occasions, that I wasn't paying attention and I left one corner was about 1/8” out from fully inserted. Not sure if that will cause suction leaks; but you need to make sure the bin is completely inserted.
Second, you can't select “max” (or any power level) when using the remote to manually clean an area. It appears to only operate on “standard” suction with manual operation (i.e., when Robovac is not running a regular cleaning mode and you chose to override it's direction). In addition, if you select the remotes' edge or spot cleaning modes it will automatically go to “max” power for the duration of that mode and you can't choose IQBoost or standard power level on those selections.
Third, I don't know why the 20 minutes for edge cleaning or 30 minutes for quick cleaning was selected. Robovac can make it about 60-70% around my home in the 20 minutes of edge cleaning. If edge cleaning mode was permitted to run until it made a trip all way around and back to the charging station where it could dock to finish that mode would work better. An alternate solution would be if I could set the cycle time for edge cleaning and quick cleaning modes. Plus I'd like having an option for it to simply stop when the time is up rather than automatically returning to the base. When I want just one room cleaned; I'll set Robovac to auto or quick mode in that room, then close the door or put down a barrier, and return later to stop it manually and take it back to the charging base. If I don't return in a timely manner Robovac will be trying to locate the charging base and running the battery down.
Fourth, Robovac cleans edges using only its right side pretty much all of the time. It would be helpful to have it randomly choose using either the right or left side whenever edge cleaning. I watched it edge clean a carpet/wall area three times going only in a counterclockwise direction (right side) and it still didn't pick up all the dust bunnies. I used manual control with it hugging the wall on its left side and it picked them up with no problem. Also, be aware that manual operation, when Robovac is not already working in a selected cleaning mode (overriding current movement), only works while the remote buttons are pressed. Robovac stops all functions shortly after a button is released when used manually.
Fifth, I really don't need to run Robovac on a daily schedule – there should be a weekly scheduling capability even for the least expensive robot vacuums. It shouldn't be that difficult or expensive to update this model to correct this issue. Even if it's the same set cleaning time, every day for the selected days; just give me the ability to schedule cleaning cycles one to seven times a week.
Sixth, when the battery runs low, Robovac can take forever, if it makes it back at all, to the charging base. I will routinely go looking for it if I haven't seen it return within 10-15 minutes after the approximate cleaning time has passed. The age-old solution for solving a maze (your home from Robovacs' perspective) is to constantly follow along obstacles using just one side (Robovac does recognize when it's circling something like a coffee table and adjusts accordingly after a 360 degree rotation). This method is how Robovac tries getting closer to the charging station when it's more than about 15ft away and not in line-of-sight (the charging base emits an infrared signal for homing action – make sure you keep Robovacs' bumper and the base clean). Sometimes Robovac occasionally gets diverted or the software tells it to try something different) and it will go off in another (often wrong) direction (extremely frustrating!). I highly recommend observing Robovac perform it's return operation from various areas in your home. I ended up placing a 2x4 along the end legs of my sofa as Robovac was consistently going along the side skirt, under the skirt at front of the sofa, then around the front leg exiting the side of the skirt, and then heading straight across the room. It would then go thru three other rooms and come back to the sofa again. The 2x4 forced Robovac to continue edging under the sofa, along the back wall, and out the other end which has an end table that mimics the 2x4 at the opposite end. Before using the 2x4, Robovac took well over an hour to get back to the charging base (it eventually changes up it's routine, usually after three tries) and required 5 hrs to recharge. With the 2x4, Robovac has been able to get back from the far end of my house to the charging base in under 20 minutes very consistently. While the ability to improve Robovacs' return mode is really limited to what you can do, the key point I'm making here is that the battery will always give you more charge cycles (longer life) before needing replacement if you can get Robovac back to the charging base as soon possible.
Seventh, pay attention to the thin rubber wiping strip on the brush guard. After 60+ cycles I noticed the ends of the thin rubber strip (about 1/16” of it's height) were tearing away. I believe this was most likely due to moving back and forth over edging from tile/linoleum to carpet or maybe due to the floor mounted furnace registers in my home. I simply trimmed the torn bits off to keep them from getting caught by the brush. After about 100 cycles I noted the rest of the 1/16” strip was now gone. This impacts the tile/linoleum cleaning far more than carpet; but it is something to watch for. I highly recommend checking the rubber strip during brush cleaning and purchasing a brush guard replacement as part of a maintenance set. Hopefully the manufacturer will improve the thickness or type of material used to prevent or at least reduce this problem occurring in the future.
Next, a few helpful hints I've learned or didn't find in the owner's manual:
The “bowl” shape on top of the charging base with the white LED is just right to hold the remote control, button-side up. However, I prefer to turn remote controls' button-side down to keep them cleaner so it's up to you if you use it or not.
I've had a few occasions when Robovac actually bumped into the charging base so it was no longer sitting square against the wall. This will impact it's ability to find the base when the battery is low. I took a used rectangular-shaped one quart motor oil bottle from my recycling bin, cleaned it thoroughly, and filled it with sand. It's now a 3-4lb weight sitting on top of the charging base. I haven't had the base re-positioned since adding the weight. Normally Robovac does a good job avoiding the charging base; but not always.
Robovac “parks” about 1/2” away from the charging base tower. If you are careful, you can swipe a cloth over the bumper sensors to clean off any surface dust that has collected (always seems to be some); however, be careful as Robovac might activate while you are doing this. You might also get a solid red indicator without any beeps. This error isn't described in the manual; but I've found if I just lift Robovac off the charging base for few seconds and then replace it, it will change back to the charging orange color. (I suspect the solid red indicates a sensor error) It's also quite easy to remove/replace the dust bin during charging. Unfortunately you will need to flip Robovac on it's back to remove/clean the side and roller brushes as well as the bottom IR sensors and charging contacts, so remember to turn Robovac off with the topside button before doing this or get used to it trying to start up while you are cleaning it. Also make sure the blue/orange indicator light is on when you reposition it on the base. Sometimes Robovac will remain off rather than return to charging mode.
After two or three cleaning cycles I'll do a regular check on the all the brushes and swap left and right side brushes when they are re-installed; seems to straighten and make them work a little better, maybe last longer too.
Oddly the remote control spot clean button symbol and the manual indicate a clockwise spiral for the cleaning operation; but when I've selected it, Robovac has always used a counterclockwise rotation.
If the side brushes happen to “hang up” on something, Robovac will stop spinning them while it maneuvers around the obstacle and then restart the brushes when it thinks it is clear. Don't assume there's a problem when you see this unless Robovac beeps and the indicator turns red.
The flat handle end of a spoon or fork works great for prying the filter free from the bin for cleaning. Every time I have tried using my fingers; it pops out tossing dust/lint everywhere.
The IQBoost mode doesn't seem to change going from hard flooring to low pile carpet or vice versa in my home. I think this is because the low pile carpet just doesn't cause enough “drag” for it to recognize that it could adjust the suction level. (I'm still not clear as to whether there's just two suction levels or if Robovac can vary linearly between the two) While the manual indicates a 40 min run time in “max” mode with medium nap carpet, I'm obtaining about 60 minutes with my low nap carpet. I do find the “max” mode clearly picks up more dust. I ran Robovac 20+ times on IQ mode before switching to “max” for its scheduled operation. The filter has clearly shown a thicker layer of accumulation on the filter.
When “max” mode is set as default you will occasionally hear the vacuum whining noise change briefly. Best I can figure is it's a software glitch where the IQBoost code tries to adjust the suction level; but then resets it to max. I normally hear this shortly after Robovac goes from one flooring type to another. It also occurs shortly after it starts it's routine.
Robovac does not communicate back to the remote. So if for instance, you press edge cleaning and Robovac doesn't get the message, the remote will show it should be performing edge cleaning even though it's not. Similar situation when Robovac is recharging or is returning to recharge; the remote will still show it's in the selected cleaning mode rather than the “charging” icon. You simply have to pay attention that Robovac has recognized your command by a “beep”.
I found using the basketball nozzle with my Ryobi P737 inflator does an excellent job cleaning the filter. It takes only a couple minutes to clean both the filter and the bin (outdoors of course!). The original filter has been cleaned well over 100 times now and other than being a little dingy it's still working great. This should help stretch the recommended replacement interval to more than 2 months compared to the recommended “tapping it” to clean. Do not use the “canned” compressed air as I frequently find it wets surfaces during extended spraying and the Robovac filter is a paper element.
If you have a sofa, chair, etc, with stiff or heavy cloth skirting down to the floor; I suggest safety pinning up at least a foot or two of the skirting on an open side. When or if Robovac switches to using the proximity mode for cleaning AFTER it gets under the furniture, the skirt will appear like a wall and it will keep running around underneath the furniture until it switches to a collision mode where the weight of the skirt generally will not trip the bumper sensors and stop it from escaping.
I'm glad I've used Robovac during the daytime so I could track it down and figure out what trouble it got into during its normal operation or when I expected it to be back at the charging base. The alarm beep sounds can easily be missed when it's far away from you. Plus, when it powers down after getting stuck can make it lot more challenging to find! It's a lot easier to locate when the vacuum sound is still going or even if it's just the quieter wheel motors running it around looking for the charging base.
To wrap up my review. I've found Robovac to be a well built, nicely designed, and quite durable robot vacuum. The $160 price I paid is quite reasonable with excellent cleaning ability (given it has about 1/10 the suction of a typical canister vac). It has good battery run times (my mixed flooring on IQ mode lets Robovac run about 80-85 minutes before recharging), and it is a wonderful time and energy saver. If you've been thinking about a robot vacuum without all the extras (or just don't like vacuuming), the Eufy 11S Max is a great choice.
I have now owned it for for OVER a year now, used daily and this analysis is based on close observations during that period. NOT one of those folks who buy it an write a review five minutes after they pull something out of the box. Here are the key points you should consider when buying a Robot to sweep your floors.
1. Price - Look...Price was definitely a consideration at buy in. I studied many models before I bought this one. These kinds of robots overall cost money. $$$. Of course, I am old school. These days some folks buy a Cell phone that cost $500 dollars to $1000 and think nothing of it. To me that is WAY too much. Ditto many models of similar robots. At the time I bought it the robot was on sale so I got a price that was $100 cheaper than competitors whose reviews read about the same as this one did. So the buy in pricewise was a good solid deal that was in what I consider the medium to upper low cost affordability range. Perhaps you would think nothing of spending $850 on a robot. Not me. Like goldilocks, this one was just right.
SECRET Costs you may not think about: Some reviews address this, but consider these things as being costs IN ADDITION to buy in:
Filters: This thing has a filter. I recall one review whining that filters cost too much. Let me be clear. If you want a new HEPA filter for it every week or two, they will cost you. Me? The filter does not seem to me to very critical since I do not really plan on the robot cleaning my air. It gets dirty and dusty. As a result, I pull it every other use and wash it out under a faucet in my kitchen (a two minute job), let it dry a bit and then put it right back in the machine (Which is super easy to do...no tools or anything - just pull out - click in.) After reading one alarmist review prior to buying, I bought one spare filter at the same time I bought the robot thinking I might find it was true. So far, after a year or more of use, I STILL have not replaced the filter. Just keep using the original. Think about it.
Brushes - I bought a kit with spare brushes when I bought the robot. Glad I did. Buy at least one set just to you have them around when you need them. The brushes twirl around and shove cat hair into the maw of the thing as it races around. Somewhere. Somehow, as it toodled about around the six month mark, it threw a brush. (They snap on and off easily) Like a horse throwing a shoe, this is to be expected. This thing runs all over on its own so I could not find where it lost it. To this day I STILL have not found the missing brush. No problem. I just grabbed a spare, snapped it on and it kept on going.
Tools - The kit I bought early came with a little cleaning/maintenance tool. See my section on Maintenance below about tools.
2. Utility - Utility to me means ease of use. Based on a year of hard use for my robot you should consider the following lessons learned about utility:
CLEANING FLOORS
a. Does is really sweep ALL the floor? Read a lot of reviews and looked at a variety of designs. Some reviews that I recall said "This thing finds a LOT of dirt. Where does it get it all?" After a year of emptying it (You DO need to empty its evening sweep into your trash, usually every day - VERY easy to do - again click out- click in) I totally agree! This thing finds a TON of dirt and dust that is NOT obvious to the naked eye. Frankly, that is its job and I need to make clear here that it does its job really really well. VERY SATISFIED
b. To be utter clear however... I have a three story house. To define that though that is two stories with WOODEN and some tile Floors and a third floor that is mixed wood, carpet and concrete.
PRO: I cheat. One robot for three floors of my house! Every day or two I pick it up from its charger, move it from floor to floor to let it clean a different floor whenever the mood strikes me. Works great! More, this thing cleans almost all of those floors flawlessly - especially the wood, tile and concrete bits. It sneaks into lots and lots of corners, under furniture and stuff and it never, ever runs off the edge of stairs. Completely satisfied. I admit I may be so satisfied because wood, tile and concrete are 92% of my floors and it is flawless on those types of floors.
CON: This is a real review, not a feel good propaganda babble. If there is a con to this robot it is carpets. Specifically, it WILL work across modern carpet. That is carpet that is tight, laid level with the rest of the floor and has nothing to hang it up on. However, it struggles to go over edges, so if there is an edge to your carpet, a strip that it has to ride up over OR (Like me) you have a carpet or two that are Persian Style rugs with tassels at the end, just be advised that it WILL choke as it tries to cross these barriers. You can still do these surfaces, but you will have to stay nearby and bail it out when/if it hangs up... which feels time wasting. This should not make you hesitate to buy based on this review UNLESS you have a lot of these carpet barrier things about your house, in which case you will be annoyed by this robot. To be fair however, you may be annoyed by ANY robot under those conditions. Just think about it before you buy.
******** Utility NOTE! This is a final note on utility. The REAL Nemesis of any robot is WIRES/Cords. Once you own one, you will figure this out pretty quick. You will need to get your cords under control since the robots will find power cords on computers, lamps etcetera and choke up on them. 80% of the time when it does not return to its charger at after you program it to clean (Smart folks program that between 1AM and 3AM - unless you tell it to go manually for some reason) you will have to track it down to find it hung up on wires. Once again, to be fair, I think this is true of virtually all robots. They are not too bright about wires. The other 20% of hang-ups comes from some oddity in your furniture. I have particular chair in my study whose side supports are JUST a bit too short for the robot to go under, so it drive in there and wedges itself into the spot and cannot get free on its own. Just to you know, this is fair enough, robot makers cannot anticipate every single possible piece of odd furniture. Just figure it out through trial and error, but enjoy all the cleaning it does WITHOUT you paying the slightest attention. A small price to pay.
*********Utility NOTE 2: The control - Comes with a remote. To be frank, I only use two or three features on the control. I tested them all at the beginning, but I've forgotten what the rest do. Most used? Manual use button. Because of how I use it on other floors, the automatic run feature is only good on one floor. Works flawlessly as far as I can see. I tote it to the second floor, put it down, hit the manual timed button and off it goes. I wander back up an hour two later, hit the off button and walk it back to its charger. Second most used? The recharge button - This tells it got back to recharge station manually. If you you do not want it to keep going you can interrupt its cycle and it will go back to its recharging. Usually use this when I am watching a show, it starts on its own and I find the noise distracts me from watching. Third most used feature? The manual steering controls. One review I read said this machine is really stupid. That is half true. It does fine most of the time, but if you want to steer it manually on occasion you can. I have a table I want to make sure it does under in a certain way, so I just point and click it to drive it into the bits when I want them to be cleaned.
3. Maintenance - Look. Old soldiers will tell you. Preventative maintenance will allow you to keep using your equipment day in and day out. This robot IS reliable IF you know you will need to maintain it! If you are lazy you will hate doing maintenance. I just make it part of day's routine and do not resent it. Thus I am very satisfied. My routine is to pick it up about 5 PM, sit and work on it for three to five minutes WHILE I watch TV. WHAT? You cry! Why so much work! The work is there because the robot does its job. All you are doing is making sure it keeps doing the job without hassle. Once again, whatever nonsense if advertised, I imagine ALL robots require this kind of looking after. PLAN on it. This one I suspect is no better or worse than any other. Do not go into it blind though.
Here is what you need to know:
a. You will need a little tool to do maintenance. If you buy the little kit with filters, brushes and a tool in it, know this. The tool is a hokey little plastic thing that CAN work... but takes a bit more time to use. Specifically it has a comb to clear tangle in your brushes. This works well. It has a little brush to brush dust off filters, off the inside of the dust/dirt collection box, etc. This works adequately. It ALSO has a little razor blade letter opener thing on one side intended to clear hair from rotors (Two types) This is a weak tool that works, but is time consuming and tedious to use. You are better off getting a little tool with steel blade or hook on it. Something you can use to really dig hair out of spots where it winds itself around a brush or rotor. Dig through your kitchen drawers, tool boxes or the $2.00 bins a the hardware store until you find something that works better for you.
Maintenance: Enemy number one if long hairs. I have two women in the house. I am sure they do not mean to shed, but shed it they do somehow. This is what happens. As the little brushes turn they pick up hair and push some of it into the bin...BUT they also wind around and around the spinning brushes. Every other cleaning I find a wad of it around both brushes. There is also a rotor on the bottom the turns and does the sweeping up.. It ALSO picks up long hairs. Some will wind around the rotor proper and must be cut off or pulled off. This is the easy part. The hard part is that some will wind around at the ends where the bristles stop. This is where the recommended tool I mentioned will pay for itself as the hair tends to knot up tight in wind after wind. You will have to dig it out and cut it loose. You must also empty the bin at the same time. I also wash the bin out now and then along with the filter. Once a month or month and half the front wheel may also need to be tugged out (It pulls out and pushed back in easily) It ALSO gets hair down in there around its axle, though not nearly as fast as the rotors and brushes do. That is it. I will only close by saying I have NOT owned every robot in the world, but I imagine these periodic maintenance requirements will be very similar for ANY robot... NOT just this one, so if my maintenance picture here appear to be too gloomy, don't let it be.
OVERALL: I am totally sold on having a slave machine keep my floors swept. Rather it than me! Call me lazy bones. A little maintenance now and then is well worth this machine. Go ahead and buy one. Jump in the water's fine.
Our poor RoboVac 'Rosie' had a mental breakdown where I ended up contacting Anker Support. 'Rosie' was stopping every few inches, rotating in place, and going another few inches, and kept repeating this pattern until she return to her charger or die in the middle of the floor. There were other issues that appeared but were traced back to this main issue. I was in email contact with Rita with Anker support, she suggested I do some tests. Eventually, it came down to the front of the bumper that was overly scuffed and scratched. She sent me out a new one which fixed the problem. Then another issue arose. An off sound from one of the motors. It had a very faint sound of clicking. After running some tests it was the right brush motor that was the issue. I assume it was a gear tooth in the motor that had broke. Rita sent me a new motor to replace it. I am very satisfied with the customer service I received and the free parts they sent me to fix my 'Rosie.' Rita was very helpful and she gave me instructions on the tests to run and how to replace the parts. She even offered to replace the RobotVac if I wasn't comfortable in switching out the parts. Anker stands by their warranty and will do what it takes to fix your RobotVac or just replace it altogether if it gets too technical.
-- Original Review - June 11, 2021 --
Who knew a robot vacuum would clean better than I do?!? I am shocked that she fines as much dirt as she does every day. Of course, with 3 people and a dog who tracks in almost everything from the outdoors, maybe I'm not that shocked. I've had this little robot vac for almost 3 months now. We named her Rosie, from The Jetsons. HAHA. This is actually the second one because the first one had some battery errors that Anker support told me to just return her to amazon since she was only a few days old. Every night at 10:30 PM Rosie goes out in the night and cleans. During the day, I'll set her out to clean the second floor and/or the basement. Sometimes she is cleaning 3 times a day. I worry I might be overusing her and eventually wear out her components faster. I do have a few issues with her though. She requires maintenance every day or every other day:
1) Cleaning the roller brush left end. The reason is that hair gets wound up around the roller brush end axle so tight that it errors out. I've been cleaning the brush almost daily to prevent it from burning out the motor. The last thing I want is a broken robot vac. Worst, having to buy replacement parts! I wish Anker would come up with a way to prevent hair from winding around this area.
2) To extend the life of the side brushes, I've been rotating them and cleaning them. I am not a fan of having to buy replacement items for her. She does come with 2 replacement side brushes, but I have not used them yet.
3) To extend the life of the filter, after every clean cycle she completes, I empty the "dust collector" compartment and tap the filter on the side of the trash can to try to get rid of as much of the dust as possible. I also blow out both the dust compartment and the filter with a compressed air bottle. I saw a question here asking if you can wash out the filter. I might try it when blowing it out no longer works. She does come with an extra air filter, but I have not used it yet.
4) This is not a daily maintenance task, but an issue. The brush guard covering the roller brush has this rubber piece that spans the back of the brush guard that I think helps corral the dust and debris to be sucked up into the dust compartment. Half of it tore. I'm sure it might have gotten caught on something when Rossie went over our floor registers (vent covers) or something else. I'm not thrilled this happened. However, instead of calling Anker support, I decided to use some electoral tape. I had to take it apart to apply the tape that folds over the rubber piece lengthwise. Too early to say if it works. I just did it.
5) She does not do edge cleaning very well. When set to this mode, or even in automatic cleaning mode, she will do the wall edges, but when she is going along the edge, she will come out of the wall a few inches and go back to the wall. Missing whatever dust or debris that might be there. I do not know why, there is nothing in her way, the floor texture is the same as the floor she just went over, and her sensors are clean. Also, she does not do 90-degree inset corners at all! After a few weeks, I notice a lot of debris in the corners. After watching her go along the edges, I see that she 1) does not have long enough side brush to reach the inside corner, and 2) she will sense the inside corner wall too early and turn, missing the corner. She will also sometimes pull around an outset 90-degree corners too much. Therefore, she does not hug the wall very well in general.
6) She tries to climb sloped bases to floor fans or desk legs, etc., eventually getting stuck. I made a 2-inch base for the floor fans, so she won't try to climb them. Although I can't do much for the other sloped surfaces.
7) She will also get stuck under our bathroom freestanding vanity that has an opening under it that also has sloped inward legs that she will get wedged under. Therefore, we just close the door to that bathroom to prevent her from going into it. I might put a piece of wood behind the opening to prevent her from going under it.
I know the above grievances sound like major issues, but they are not. I am overall very thrilled to have this little vacuum and think it has been a blessing to have her. We love her, clean her, and enjoy her in our household. I would do anything to make her cleaning job easier. I would recommend this robot vacuum to anyone who is considering getting one. I wish I had one for each floor. But cannot afford to do so even though this is one of the cheapest robot vacuums out there.
A funny story involving Rosie. One morning I noticed she did not return to the charging base. I went out looking for her with the remote. I kept pressing the start button on the remote to get her to respond. I kept hearing a faint beeping sound but could not determine where it was coming from. I narrowed it down to the living room sofa, a chair next to the sofa, and a box between the two. I looked under and around the sofa and the chair. I was confused about where she could be. The beeping sounds were muffled, and I thought maybe she somehow wounded up in the basement. Before looking in the basement I decided to move the box out of the way. Lo and behold she was under the box! I didn't place the box there the night before, so I had no idea it was actually a lid to another box. It must have been on its side. When Rosie was cleaning, she ran into the lid, bumping it and therefore making it fall on top of her. Trapping her inside! It was a pretty funny situation. If she could blush or feel anything, I'm sure she would be embarrassed. LOL
I hope this was a useful review! Thanks for reading it!
Lots of negative reviews from people who seem to have not understood that this is a random motion robot. Keeping your expectations in line and realizing that even with a random pattern the whole house will eventually be covered at least every few days, which is way more than I ever vacuumed manually.
Another source of bad reviews is the frequent comment that it is "lacking" internet connectivity. For me that's a huge bonus as I didn't want an internet connected device because many consumer grade IOT devices have very poor security.
I bought two similar models, one downstairs and one upstairs. We have dark laminate flooring downstairs and it felt like even if I vacuumed regularly there'd still be stuff showing up shortly after I finished. I'd do a whole house vacuum every week, but it still felt like I couldn't keep up, so I initially bought the 11S+. I loved it so much that I bought this 11S Max for upstairs just a short time later.
Since the 11S+ is so similar, I'll combine details from both in this review as they're relevant here too.
For context, this is in a household with two long-haired adults, no kids, no pets.
Downstairs on laminate and tile flooring with only an area rug and fairly basic furniture everything works perfectly. The initial robot got stuck once on day two in a corner where I had some chairs stacked up and gained the nickname "Waldo"... "Wall-e, the garbage collecting robot... got stuck... where is he? Where's Waldo?!", but hasn't gotten stuck anywhere since. It reliably finds its way home every day. Every day at lunchtime I come downstairs from my home office and empty the bin and I'm shocked by how much stuff is in it, wondering how I ever lived in such dirty conditions! haha
My wife and I agreed that this is the best thing ever, so I bought another for upstairs, which has carpeted floors. Things are a bit different there. Nearly every single room upstairs has an obstacle that it doesn't like, and I've had to do a LOT more robot-proofing.
It found its way into the walk-in closet and got tangled on a shirt that had a string fringe and got stuck. It gets up on the legs of the clothes drying rack in the bedroom and makes a LOT of noise going over them, repeatedly. It got stuck under the bed in the guest bedroom that had JUST enough clearance to get under, but not back out. In the home offices it gets hung up on desk legs. In my office it gets up on the legs of my music stand. Once it started beeping after going a bit too far over the edge of the stairs. The downstairs robot can go about its business daily w/o any problem, but the upstairs one has a problem in every single room. I'm gradually finding ways to deal with the problems room by room (such as 3d printed bumpers on the desk legs), but it has been somewhat of a challenge.
Like the downstairs robot it's SHOCKING how much crap the thing picks up every day, even after a deep vacuuming with our Sebo D4. Being as this one gets stuck so often it got the nickname Dodo. I still love it, it keeps things cleaner, but does require a lot more babysitting. Over time I expect it'll get better as I continue to robot-proof to keep it away from areas where it shouldn't be.
As for the long hair mentioned before: On day 1 I tested before a deep-vacuuming, with about 2 weeks of accumulation and it got REALLY tangled with hair, but I did a deep vacuuming by hand and since then it has kept up enough that hair has not been a problem at all.
Pros: Very quiet, good coverage (I seldom see a missed spot), picks up a crazy amount of stuff even when you think there's nothing for it to find, cheap maintenance parts, easy setup, no apps nor wifi connectivity to phone home and potentially compromise your home network.
Cons: None if your house is robot-proof, some people may have zero problems, some might have a LOT of problems.
The filters for the MAX are a bit harder to find than the non MAX models. I did try to swap the dust bins between my two units and they are interchangeable. I'm not sure which filter is better than the other, but I might eventually replace the dust bin with one from an 11S so that I can use the more commonly available filters. I suspect that the filter change is part of why the MAX models have a higher suction rating as the simpler filter probably has less air-flow restriction, but I do like having the pre-filter on the other unit as it's easier to keep clean.
I've got two large dogs, mostly hardwood upstairs, a single room with linoleum, medium pile carpet in the bedrooms, low pile carpet in the basement, and various low/medium pile rugs. This thing does well on all of them (except the shaggy bathroom mat, but that's to be expected). It's a total lifesaver as I was usually vacuuming daily and there was still dog hair all over the place.
After an initial charge, during which time I ran the regular upright vacuum, I let it run two cleaning cycles on the first day, and each time it came back with a mostly full dust bin. I was both impressed and grossed out by all that it picked up *after* a regular vacuuming.
PROS:
* This thing is super quiet. I typically leave it on "Auto" mode where it only sets the vacuum to max when it thinks it needs it, and even then, it's no louder than the tower fan I keep on at night for ambient noise. If it goes under a couch or bed, you often can't hear it at all until it resurfaces. I scheduled it to clean at 6am, and it cleaned under my bed without waking me. Love waking up to freshly vacuumed floors.
* Its edge cleaning mode is fantastic. I usually keep ceiling fans on 24/7, so any dog hair/lint on the hardwood tends to accumulate into tumbleweeds along the baseboards. If you set it to edge clean cycle, it'll find a wall and follow it all the way around the house, room to room. Doing that every day manually was extremely tedious, and this little robot does it with aplomb. Having two side brushes is also welcome so that it cleans a path along the edge in addition to the edge itself. It also works really well around appliances (refrigerator, oven, etc) and will pull in dust/hair/crumbs from slightly underneath them.
* It's incredibly thin and can clean under all of my furniture. Under my couch, desk, entertainment center, and bed have never been cleaner as they are difficult to move to clean underneath. The wand on my upright vacuum could only partially clean under these, but this bot has no issues as long as any cables are picked up and out of the way.
* Battery life is decent and within the advertised range. I've gotten between an hour and two hours of cleaning time, depending on how often it had to kick the vacuum to max. The stated average runtime is 100 minutes, and I've seen both less and more than that, so no complaints with the battery life. The battery is also easily replaceable as the lithium battery will inevitably degrade and need replacement at some point.
* It has decent obstacle detection and avoidance, but still bumps into things from time to time. Most of the time, it will stop/steer clear of obstacles without physically bumping into them. However, it doesn't seem to pick up any dark colored obstacles like my espresso coffee and end tables, black bed frame, or black refrigerator; it tends to need to bump into those before it detects their proximity. Still, it always seems to gently tap them versus ramming into them full throttle, so I haven't noticed any dents/dings/scratches from its use. I've also got many large houseplants on the floor, and it cleans/navigates around their bases very well without knocking them over.
* In auto mode, it seems to take the most random path it can find. e.g. it will enter a room and make one swipe before leaving and coming back later for another pass. However, this is pretty normal for robo vacs from what I've read (at least the ones that don't have advanced mapping). That said, it does still provide excellent coverage over time, especially when run on schedule or twice daily. More specialized modes likes edge and spot cleaning are quite thorough, though. This isn't going to replace your regular vacuum, but it's not meant to. I used to run the upright vacuum daily to keep up with the dogs. Now, I can do a full vacuum once a week or so and let this little guy maintain in between, and in that, it is doing a great job.
* The dust bin, pre-filter, and foam filter are all washable with water which is great. The only part that can't be is the fine air filter. I'm not sure if the dust bin is dishwasher safe, but a quick spray from the sink sprayer is usually sufficient.
CONS:
Most of the "cons" are petty things, hence the 5-star review. Just figured I'd mention them to round out my experience.
* The side brushes don't appear to be incredibly resilient. After about 6 or 7 cleaning cycles, they started to curve outward against the direction of spin. I'm not sure how negatively this impacts its cleaning ability, but I figured they would last a little longer (I am still using them, and it's still doing a good job, so I guess I'll find out). It did come with two spares, which is nice, but I'm a little concerned about how often I might need to re-order replacements. Considering I've never owned a robovac before, this could just be par for the course, so I'm not going to knock any stars off the review for it at this time.
* The "remove before use" sticker didn't peel all the way off and left some ugly residue on the top (nothing a little Goo Gone can't fix). While very sleek, it's also a fingerprint magnet, so keep a tack cloth on hand if keeping it shiny is important to you.
* It's not a huge gripe considering I purposely chose a dumber model to avoid having to rely on an app (which does have this feature), but I wish the scheduler was a little more advanced. The scheduler on this model is about as smart as a clock radio from the days of yore, only allowing a fixed time for it to run every day. Having an option for day of the week or the option for a second schedule (e.g. run once in morning, once in evening) would be nice.
* The base has a little space for the remote to sit in, but I'm unsure if the remote has to be in that or otherwise within line of sight of the vac to start it on schedule. The one time I left the remote in another room, it didn't start on schedule the next day, though that could have been operator error on my part since that was the first day I had it. I've since left the remote in the caddy on the base, and it's run on schedule since. My concern with that would be the dog deciding the remote would make a good chew toy. Directions do not mention anything along those lines and imply the remote just programs the bot to start at that time.
* The base is a little light, and even against a wall, the vac would sometimes push the base to a weird angle and be unable to dock. I noticed this when I had the base in the living room on the hardwood. I've since moved the base to a carpeted room against a wall, and it hasn't been an issue. So, I do wish the base were a little heavier and/or the rubber strips on the bottom had more grip.
Overall, I couldn't be happier with this vacuum. It's not the smartest model out there, but for the price, it has an excellent feature set, does a great job, and doesn't have to connect to the cloud. A small number of other reviewers mentioned issues started cropping up 6-8 months after purchase, so time will tell whether I encounter any issues. Those reviewers also said Ankler has excellent customer service, so while that's great, I hope I don't have to reach out to them. So far, though, I'm highly impressed and may purchase another for downstairs so I don't have to carry it back and forth.
The vac's cleaning path is essentially random. It vacuums in a straight line until it either bumps something or senses a solid object like a wall or furniture with its IR. Depending on the layout of your house, furniture, objects there is no telling where and when he will go (I named him Oofie). This means he will inevitably hit areas on the house several times and could possibly never make it to others before the battery runs out. I've watched him bounce around a room, exit and then immediately reenter and bounce around the same room several times in a row. My house is small, right around 1,000 sqft though and he generally hits everything at least once per shift. If not, we will not likely miss the same area again next time. However, if he was cleaning a much larger area and kept hitting the same room over and over, he might consistently miss areas.
Another thing to keep in mind is that this Vac (and probably most Robo Vacs) are for maintenance and not deep cleaning. If you go forever without cleaning your floors, don't expect this Vac to deep clean everything by itself. Run it every day (the timer makes it easy) and empty his dustbin and it will definitely keep everything clean. It will suck up pet hair, dirt, cat litter and even things as fine as powder. Mine has sucked up things as big as a marble.
The Vac cannot sense if it's sucking up something it shouldn't so you need to "baby proof" your house a bit. Mine has tried to suck up cords, power cables, socks, string, a dryer sheet and other things. If something really gets jammed, the Vac will pause and beep (cry for help) and you can usually pretty easily free him. However, if a long string gets wound around the rolling brush or the rotors, it can take a while to undo. He will also gobble up fringes if your rugs have them. You'll learn what you need to keep up off the floor.
The rotor brushes extend pretty far past the edge of his body so he does clean corners well. Instead of hitting a wall and bouncing away, he will sometimes follow it, bouncing along the wall until he finds a corner which cleans pretty well.
He is strong enough to move light objects and boxes around.
I run him daily and even if my floors look clean, we still comes back with a bin 3/4 full of pet hair. I don't know where he finds it all.
I can't comment on how well he cleans carpet my house is all hardwood or vinyl.
Mine came with magnetic strips that you can use to set up barriers that he won't cross. I keep him out of the bathroom just because of the possibility of water on the floor.
If you have an animal that 💩 on the floor, it IS an absolute disaster when he hits it. He smears it and leaves a trail everywhere. I almost though I was going to have to throw him away but he is disassemble-able enough that you can clean him. Replacement parts are also readily available on Amazon. It's a rarity, my cat just sometimes "misses" the litter box so I'm going to use the magnetic strips to keep him away.
All in all this has been a great value. I literally haven't swept my floor in 6 months. I got mine on sale for 220 so that's just a little more than 1.20 a day so far to not have to sweep and dropping every day that I have him, which is a bargain for me.
He runs about 1.5 hours on a charge. No mapping or anything to let him know he is done. He just bounces around until battery goes low, then he slowly creeps around until he finds his dock and automatically parks. Besides daily emptying the bin and occasionally freeing him from a bind, there is essentially no maintenance.
If he got destroyed or just stopped working, I would probably buy this model again. If I had a larger house or carpet, I would look to larger and pricer models with more features.
TLDR: if your house is 1000-1500 sqft this is a great buy.
1) Noise: Eufy is quiet and you can run it on an even lower, less powerful (and quieter) speed. Roomba is so loud that you can't have a conversation in the same room and you're aware of it in other rooms.
2) Delicacy: Eufy can be programmed to continue into the edges/borders but even when it does, it does so delicately. Roomba throws itself boldly into every structure so all of my white moldings are now marred. It also once turned the key on my gas fireplace and my house was full of gas when I arrived home. It's my fault for leaving the key in, but Eufy would not power into it hard enough to turn it. Good thing I'm not smoker!
3a) Cleaning the machine: Eufy: comes with a tool to help clean off the dust, rip out the hair from the brush, and clean the brush ends. Roomba: Prior to owing the Eufy, I didn't think to expect a cleaning tool. I figured out that I needed a special kind of gadget to remove the hair (long hair from human heads, not from pets) from the brush and purchased a long-handled seam ripper which was perfect. Why didn't they include a cleaning tool?
3b) Cleaning your floors/rugs: Eufy has two rotating brushes made of a substance that does not wear out. They also send along extra brushes in case you need them! It picks up twice as much gunk as the Roomba. Roomba (my model) has one brush which would break/lose its bristles very quickly and need to be replaced at a high cost.
4) Price - compare them. Eufy comes in at half the price of some of the Roomba models. In this case, more expensive is not better (in fairness, my Roomba is at least 4 years old, and perhaps they've improved since my model).
5)) Customer service: Eufy - ABSOLUTELY OUTSTANDING! Easy to reach, understandable and there to please the customer. Two examples: Eufy #1 (named Alfred) seemed to get noisier and noisier. I thought it might be my imagination, but the account rep asked me to hold the phone up to Alfred and she listened and stated the noise was from a faulty motor. Since Alfred was still under warranty, they sent me a replacement! Replacement (named James) seemed to not be cleaning well (it was running, but leaving crumbs behind). We discovered that both brushes has come off and oddly, have never found them. Figuring this was an oddity, we popped on two more (which had come with James) and they fell off quickly too. This had never happened with Alfred. I called customer service and they had not heard of this before. Dave, the account rep who helped me, really took time to try to think through a solution. At first, Dave was going to send me more brushes but then he said that this was just a "band aid" and he wanted to find a better/longer- term solution. James was two days out of warranty and guess what they did? They are sending me another new machine and asking me to send back James so they can learn what the problem is.
Eufy Bonus: Eufy comes with a remote control (and extra brushes and filers), so you send it to a specific spot if needed.
Roomba bonus - two features I like on the Roomba that my Eufy does not have: one - it has a handle that makes it easy to pick up (a minor, but nice feature) and two - you can program each day for a different time or to not run at all. My Eufy is all or nothing (same time every day).
I have recommend Eufy to everyone I can and many of my friends have purchased and have had not trouble at all and if they do, I know Dave and his colleagues will do the right thing!
So, full disclosure: I did buy the "like new, not in original box" one from Amazon for a nice discount and had it delivered with a part missing. I reached out to Amazon who told me they couldn't help and that I needed to ask the company directly. I was honestly a bit worried I was going to end up with a vacuum I would have to return and then be left with having to fork out over $60 more to replace it. I, however, was very pleasantly surprised when I got not only a $30 credit from Amazon for my troubles but I also had some amazing customer service from Anker.
I contacted them directly asking if I could get the missing part (was missing the axle that held the swivel ball that helps to steer the vacuum). I fully expected they would either not respond or tell me that that wasn't an available part...totally wrong. We got ahold of them quickly, exchanged a few emails to explain the issue and just as quickly got a shipping label to return the vacuum. Less than a week later I had a brand new, in the box waiting on my door step!
As for how this works...it's pretty amazing for how little it is! Besides the dogs and their hair and crud they track in we have tons of foot traffic in and outside. I don't have this run on a schedule since one of my worst fears is becoming one of the horror stories I've read about where someone is close to burning there home down after their robo-vac has spread a dog mess. So about 3-4 times a week I do a quick house patrol for doggie drool and potential puddles (thank you 15 yo pup who can't hold it as well as she use to) and let this sucker run around and do it's thing.
Pro's: I'm not doing the work, it can fit under furniture that a regular vac can't, it's not as loud as a regular vacuum, it gets the littles to try beat it to their room before it might suck up a barbie shoe or lego and it also gives one of my lazy dogs the motivation to get moving when he sees it coming. Another bonus is it gave me the motivation to unravel the giant mess of cords that always bothered me under my entertainment center since it would get hung up under there.
Con's: Can't say there are many that weren't expected. The dust bin is small and the beater brush is too so you need to keep an eye on that but heck, I have four long-haired people and three dogs in my home and its small size allows it to go under places that I would have typically used a dust mop to reach. It doesn't always get everything and obviously it has the limits of it's maneuverability around things like the dinner table and the chair legs BUT I didn't expect it to replace the need for periodic vacuuming by an actual person who is moving things and can see where more attention is needed.
I've now been using this for a few weeks and am very happy and also have the confidence that the company will stand behind their product. If you are a busy family who fears dust bunnies attacking in the night, I highly recommend this.
I gave this a 5 for hair, but it doesn't work that great for hair on carpet. I have a yellow lab and he gets hair alllllll over. It helps tremendously with his loose hair, even on the carpet, but you still have to vacuum it up occasionally. I used to vacuum everyday and it wouldn't look like it by the next day. Now I can go 2 wk and it's not terrible at all!
It is so good at edging that it would be worth the purchase just for that alone. I rarely have to use my vacuum hose anymore.
The battery life is great. It came with extra parts which I love. Tip: you can rotate the longer feeler brushes once they get bent. They will spring back in place if you let them sit for a few days.
I also have two kids that are constantly spilling popcorn, cereal, dog and cat food, mud....all that. Now I can just turn on this vacuum and walk away. It has reduced my stress so much.
I have never really thought about purchasing a robot vacuum because I love to vacuum and I love clean floors. Now I get to worry less about the condition of my floors and can mop even more since I spend so much less time vacuuming.
I decided to go with this not only because of the price but because it did not have all the bells and whistles; I live in the country and do not have Wi-Fi so I have no use for all of that.
I run this everyday and we'll move it from room to room in my house. I do not move the docking station each time though. I also have finally found a use for all the extra shoes that we have LOL. I use them to create a barrier in each room so the vacuum can get a good clean in each room as opposed to wandering about the house and not really cleaning each room as good as it can. So I did save some money by not purchasing the virtual barrier!
This is a low profile vacuum, so you have to watch it because it will get itself underneath things, like my entertainment center and a couple of dressers, and get stuck.
I can leave the house and not worry about it. It shuts off if something gets stuck in it and we'll go to its docking station once it's battery gets low. several times now my kids have spilled things on the floor right as we're getting ready to leave and instead of stressing about it I can just turn this on and head out the door.
It is super easy to clean and it even comes with a little tool. the main brush on the bottom has little slots in it that the tool fits in to cut all the wrapped up hairs off of it.
It picks up so much I still am shocked each time I empty it out. Our house is old and has some led paint remaining so it was recommended I vacuum more. This had relieved a lot of my anxieties about lead dust exposure. I also vacuumed almost every day so being told to vacuum more was very overwhelming.
This vacuum is a serious game changer and I will be buying another. It is not extremely loud but you might have to turn up the volume on the TV for the kids a little bit. My two-year-old is still scared of it and doesn't like it getting close to her but she's really not that worried about it anymore. I'm disappointed my cats have not rode it yet LOL but they watch it and sometimes follow it from a distance lol.
The only complaint that I really have about this is that it spends too long trying to go over things that it shouldn't. I have wide circular bases for my bar stools and it will climb up on them and continue to try to move about on top of it. I just wish it wouldn't spend so much time trying to get over things that it can't, if that makes sense. When it does get stuck on things it makes a irritating grinding noise because the brushes aren't spinning but they're trying to. Other than that one complaint this thing is perfect!
Full disclosure, I drunk-shopped this vacuum. Drunk shopping is one of the great pleasures in life. Admit it, you've done it too. It's always a great surprise when something randomly shows up on your porch you forgot that you ordered. Adult Drunkmas. Anyway, I asked Alexa what the best robot vacuum was (between asking her if she really works for the CIA, and opening another beer). She told me it was this one, and it was on sale for under $200 too! Well heck, my electronic friend, order that Bad Boy up and do your thing with the super fast delivery. So, bottom line, I didn't read about this vacuum, and really didn't know what I was getting.
Backstory. Every good drunk-shopping experience has one. If you don't like backstories and want together right to the review, skip the next couple of paragraphs. I had another robot vacuum a couple years ago, paid well over $500 for it. It worked pretty well initially, and was a "smart vacuum" that memorized my floor plan. If it ran out of juice before it was done with the whole house, it went back to the docking station for a fill up, and then started where it left off. Cool stuff right there. It also marched like a Union Soldier in boot camp. Beautiful straight lines, and perfect 180 degree turns. Never missed a spot. Until it had a stroke, that is. Wally (what we named it, you know why, Pixar Fans) went crazy and lost the floor plan. It'd randomly get stuck, and call for help in its little electronic voice. We'd have to rescue it from dead center in the middle of the living room with nothing in the way. We'd reset it, reboot it, update software and it'd work for awhile, and then stroke out again. Then, the gears for the wheels stripped, and it was dead. Only lasted a year or so. Poor Form, Wally, poor form indeed.
So, I thought I was buying another smart vacuum at less than half the price! What a deal, huh?!? Yeah. Not so much. If it seems too good to be true, it is. This vacuum (Goofy, more on that later) is a stupid vacuum. It doesn't memorize anything. It's basically a bumper car that flails about until it hits something, then randomly turns around and sucks somewhere else. Hey, at least I know this one isn't uploading my floor plan to the CIA, right? Okay, check that. It does have some sense, it's not totally random. It somehow sees walls, chairs and stuff and manages to clean around the baseboards. It also finds its way out of the back bedroom where it sleeps, marches down two different hallways, and pretty much gets every room in the house. Not sure how it does it, but it does manage somehow. Maybe it's an idiot savant?
It's quiet too, very quiet. I have it set on "Boost IQ" so it's supposed to suck more when it needs to. Again, I don't know how it is supposed know when to suck harder, but you can randomly hear its suckage increase. If you set it on Max, it sucks all the time. Big suckage drains the battery a lot faster, and it is considerably louder, so we leave it on medium suck. There's a trade off for the quietness, it does't suck as much stuff up as my expensive vacuum did. Don't think this vacuum (or likely any robot vacuum for that matter) is going to retire your Dyson. They just don't suck as much. Still, I get a lot of stuff in the little bin, and it goes under the bed and other places you wouldn't suck with your Dyson. So it sucks about right. Leave it in Max if you want it to suck more.
*Note* "Suck" is a good thing in this review. Saying your vacuum sucks, is one of the few products this works with.
I dig the remote, makes programming easy, and you don't have to be on your knees to do it. It'll only let you vacuum every day, there is no setting for every other day, weekends off or the like. It also has a "dock" button, so you can send it home anytime. Another nice thing that Goofy does is it finds the dock 99% of the time. Something the $500 vacuum didn't do. Goofy got stuck under two nightstands in one room, so I blocked them off, and it is fine everywhere else. Climbs bath mats, throw rugs and transitions between tile and carpet great as well. The other one didn't. Bin is easy to empty, just don't tip it or it'll puke out what it ate. The brusk is only about half the width of the machine. It has whiskers to flip crumbs into the brush, they work okay, but sometimes it just kicks crumbs out of the way. Kinda wish the brush was wider.
So, I though I was getting a $500+ vacuum for $200... I didn't, I got a $200 vacuum. My mistake, it does work, so no bad review. Oh, why Goofy? Because of the stylized 'E' on the lid. Wife saw that and thought eufy was gufy. Therefore Goofy. That, and it's randomly goofy wandering about....
Wrong- It absolutely does the job. It is totally amazing to come home every day and see that your house has been vacuumed like someone came through with a regular vacuum. We have a dog that sheds and we used to come home and find clumps of hair collecting on the tile entry floors and all of that is gone now. Our carpets are all brushed up and beat like you would find with a standard vacuum and they are being cleaned every single day which is really great for extending the life of our carpet as well. Noticing a huge difference on how clean the carpets are. You will also be amazed how much stuff it sucks up off of your floor every day. Even after we vacuum the house with a regular vacuum it’s amazing the next day what other things it finds. Personally I think it does a better job than our regular vacuum and we have a Kirby vacuum.
So that’s a little plug about these Robo vac’s if you were contemplating buying one I would highly recommend picking one that has the most suction capability and the model I chose which was the eufy 11S Max vacuums
the whole house within an hour unattended.
As for product feedback for the eufy 11S Max— there are some flaws that I assume our unit shares with others.
1. This unit tends to not have a particular coverage pattern. In our case our main footage of our house is relatively small around 2000 ft. And with all of the furniture and different things in the room a grid coverage is really not possible and what we find is it pretty much just vacuums the entire house during its cycle however it decides to do it. Hey it’s a robot you need to give it a little space and let it make its own choices right? I am sure it misses a few areas on a cycle but I can tell you by the look of the carpet when we get home it pretty much covers the whole house including under the beds and under dressers. Whatever it doesn’t catch on a daily cycle it likely catches the next day or eventually over a few days the entire house is getting covered completely and thoroughly.
2. Some people had complained about the unit not being able to find its way back to It’s homebase. We experience that same problem in fact we have a running joke when we get home and can see the vac not in its docking station we ask each other ‘have you found the robovac yet?’ To be honest with you it’s sort of funny, has a little character to it and doesn’t bother you. It typically gets wedged or stuck on things that are not well configured to have it’s low profile scuttling around the house. So you do need to configure your house over the first few weeks after seeing what hangs it up. It has a timeout feature so if it gets high centered or stuck somewhere it pretty much shuts down and it does have a locating button you can push much like a remote for your car. After about three weeks we have eliminated all of its hangups and now it is coming back to the base very regularly.
So that’s it. I hope you enjoyed the review especially if you’ve been skeptical about these working because I am extremely skeptical about gimmicky products. I would highly recommend this product and I am looking forward to more household robot type items like this that can eliminate the mundane work we have to all do.
Calling all robo engineers - I want a sink full of dishes that lowers down like a cartridge and loads into my dishwasher and puts them away when done! Due 2030...
1/19/2020: Okay all. I mentioned in my first review that I was doing research. Well i've done my homework and there are better options out there for the same price. The 11S isn't a bad vac at all for a small space. It's a great little vacuum but the navigation is really a deal breaker for me. I took it to my sisters house to show it off and it really cleans well. Took it to my moms house to show it off and it picked up so much dog hair (my mom is ready to kill the dog for how much it sheds) but that navigation thing is terrible. It cleans the same places over and over again and barely touches others. I'm never certain of what has been cleaned and what hasn't. I'm going to be returning my purchase. I hope Eufy really works on their navigation. Honestly its the only thing this little guy is missing.
Update 2: okay note to all. Eufy doesn't like sunlight. Weird right? I have a bay window on my kitchen and my Eufy treats the light on the floor as a barrier. Sometimes this can cause it to get stuck and cry out for help. Also, the reverse function isn't that hot. it doesn't like to go backwards and only goes a short distance before stopping. sometimes it just won't move at all. Not very impressed by this little oddity removed another star for having to rescue my Eufy from nothing. Attached a video this time to show you all.
Very sad about this, I was so excited for my Eufy.
Update: Navigation really needs work. Honestly the bumper/sensor system is very good and functional. But the degrees of rotation that the vacuum chooses when it encounters an obstacle are nonsensical. Auto should work by doing the edges first and then when it reaches the base again proceed cleaning the greater area in parallel paths using the bumpers to navigate around objects in the parallel path. Removed one star for it.
ORIGINAL: So after I bought this I started doing some research....i know it's backwards.... And found that this particular model is actually highly rated for it performance despite its low cost. I've run it three times in the luast couple days. It's amazing how much dirt they're was and fur from the kitties. Now the fir does get trapped in the roller brush quite easily but it also cleans fairly easily I think.
It does really get under everything m under the lip of the fridge and the cabinets, under the couches, the side tables and the front every table. It maneuvers around objects pretty well. If it's in a complicated area like under a four legged table with chairs all around it can take a second to get to everything and it's not going to be all at once. I think on a full charge it hit everything about four times. First floor of a 1300 sqft townhome.
If I was doing it again the only thing I would change is to get a unit that maps the area. Otherwise it's the most silent of all the robovacs and that's a huge plus. Not a bad purchase by any means but could use just a little leg up.
Also area rugs might cause a problem if the edges lift up easily. The brushes tend to slip right under the rug and rolls it up under the vacuum. It usually makes it over the mountain just fine but not without some difficulty. Never had it get stuck.
(original comments) As an overall cleaning unit it did a fine job for it's price. It got the bulk of the dust and what nots off the carpet and floors of our home + family room in one 90 minute pass on it maiden voyage. It amazed me how much debris where on the floors for the first few mission of capture and destroy and such become less as time went on. I had it set so that it would go on after we left for work and the house always looked vacuum when we returned. I will forewarn anyone who purchased any of these type units that you must clean the brushes daily for about the first week, after that it was about about every few days for me yet I have long hair and a cat. Also the catch bin must be emptied daily (at least that was true for me) as well as a good cleaning of the filter in the catch bin to achieve maximum cleaning power. Because I already knew this it was not an issue for me. I was off work and heard the unit start and run for about 15 or so minuted then I no longer heard it so I got up to see if it got caught (which it had done on two occasions) or just at the back of the house. Nope, it had returned to it's base to recharge which under normal use should not of happened for 90 or so minuted. I thought perhaps my cat may of pushed it off it's charger so I charged up to a full charge and set it free again. Once again it ran for a short time then returned to it's base. I know from owning many battery operated tools that this is a sure sign of a worn out battery. Instead of opening the battery compartment to check the date on the battery (some battery tools are in the warehouse for long periods of time which means you get a worn out battery to start with) I decided for a new tool that this is unacceptable and returned said item. I will be looking at other brands to see if this is an issue before purchasing another.
If it was not for the battery issue and the fact that the remote only worked when I was in the same room as the unit I would of been fully satisfied with the product and kept it even though the remote was limited. Again, this may of been a battery issue as the box came with batteries for the remote as well. Nice cleaning unit providing it stays charged.
First, i could think of no reason why i would need to have it connected to the internet, or to map it, given the variety settings this Eufy has. So paying extra for those features was unnecessary for me and this brand has some models that handle that, if you do.
Right out of the box, it was very simple to set up and took all of 10 minutes. It comes with a little charge so you can have it dock properly right away. After docking, it took about 3 hours to fully charge the first time and away we went!
The unit comes with one extra set of brushes and filters so you don't have to order extras right away. A nice little bonus.
The first run, i monitored where it went and figured out where i had hazards i had not thought about when i did my initial “baby proofing”. I found it best to pick up cat dishes and the cat mat, papers or receipts that fall off the coffee table, small area rugs that are so light Eufy pushes them around, and bathmats that have fringe. It did get stuck on my sleep number bed cords (which i thought would be too large to worry about) and the corners of my dining room rug (which is a very, very light rug) sometimes give it a challenge but it hops over them after a few seconds. It scared me as it raced toward the stairs but stopped just as it was supposed to.
Oddly, Eufy refused to go into one closet we have. There is no light in this closet. I finally figured out it simply couldn't tell if it was safe to proceed. I hung a shop light in there and it solved the issue.
This Eufy has several patterns you can set. Auto takes it randomly around your space. It may seem like it covers the same ground a lot but it eventually gets to everything. The manual setting allows you to control the direction by using the arrows on the remote. Single room goes around the edges of a room with boosted power for about 20 minutes. I found this setting especially useful for my coffee table, which has a weird open grid base. And there is a circular setting for concentrating on an area in an increasingly larger spiral. You can set a start time or not for automatic cleaning times. You can stop and change modes when you want to. It is remarkably quieter than i expected.
Eufy runs about 100 minutes and then returns to the charging base where it takes about 5 hours to recharge.
My home has all hardwood floors except one closet where we have a thick sculptured area rug. It does a decent job on this carpet too, despite to sculptured fibers. I have the master suite and one bedroom used as an office closed off until i can get all the cords out if the way. We probably have about 2000 square feet on this level. My feeling is that i will need to run it a second time once i get these rooms open to really get everything so I can’t yet speak to that volume. This model does not empty itself but cleanup is simple.
After the run is complete, its easy to dump the dust, remove the cloth filter then wash the foam filter and pre filter. I rinse out the container and then dry everything off by hand. Then i let everything air dry until its all completely dry, several hours, reassemble it and pop the container back in.
Its been fun to watch my cats fascination with Eufy. They like to chase it and play with the “whiskers”. My male has figured out how to move it off the base by pushing the bumpers and then watch it as it re docks, chasing the whiskers as it does. They think it is the best cat toy ever. I just like having my floors sparkling clean all day! I highly recommend this Eufy model.
Quick assessment: I love the Eufy! I love it so much, I bought a second one. We have a mix of flat-weave rugs, hardwood floors, and one low-pile shag. The Eufy handles all of those with ease. The other thing I like about the machine is that it's profile is so low, it can get underneath our low bed frame and our sofa. (Our standard sized Meile can't reach either of those places, and I love being able to remove fur and dust bunnies on a regular basis.)
It does a good job on the pet fur. And you won't believe the dust it will find. It may leave a few random bits of fur around furniture legs if it's on a rug -- but really, you have to look for the fur. It's not a huge, noticeable mess. And if you run the vacuum every day (and it's so easy, why not?) it keeps spaces fairly-fur free.
It would not be able to handle a high pile rug -- like a flokati -- anything over say 1 inch would be a problem for this vac, I think. You also need to tie up your lamp cords, extension cords, and if you have a long bedspread that drapes on the floor, you'll need to flip up the corners of that or the Eufy will get stuck on it. If you have a rug with long fringe, you'd probably need to tuck the fringe under the rug before running the Eufy. (NOTE: I have a rug with 2" long fringe, and it doesn't seem to be a problem for the Eufy -- I never bother with flipping the fringe under.)
It has a hard time navigating over high door sills (1" high). Sometimes it makes it out of one of the basement bedrooms and down the hall, but other times it gets stuck. (But we have one of those Jack and Jill bedroom arrangements where there's a bathroom between the two bedrooms, and the bathroom door sills are lower/a more standard height. The Eufy can cut through the bathroom and get to the other bedroom easily. It's only our square, too-high door sills that it has an issue with. As long as the bedroom rugs are clean, I'm happy.)
The dust compartment is on the small side, so if you have pets, you'll need to empty that on a regular basis. I'm in the habit of cleaning mine out every day after it runs. But I have been able to go up to three days without dumping it -- How often you need to empty it will depend on the amount of dirt/fur that's on your floor.
You can program it to automatically run at a certain time (or times) every day. And if you're home when it's running and you can see an area that needs more attention, you can use the little remote to make it go back over to that area.
Oh -- if you have any furniture that is wobbly, you'll want to secure that before running the Eufy. If it bumps into a wobbly piece of furniture that has breakables on it, things are going to fall over. So get things mounted to the wall if necessary. The Eufy has a rubber bumper around its body, so if it does bump into things, it won't scratch, dent or mark up furniture legs or walls.
It can't do stairs. And it won't get the dust/fur that lands on the top edge of your baseboards. So it's not like you can totally give up using a regular vacuum. But it definitely makes life easier.
If you have a large, open room / house, you may find the Eufy cleans one area better than another. For example, our living room, kitchen, dining room and den are all part of one, 58' x 28' floorpan. The charging station for the Eufy was located in the dining area. It seemed like the Eufy spent a ton of time cleaning the dining area and the kitchen and the living room, but never really made it down to the den. We ended up moving the Eufy out of that room after one use because we have a china cabinet on very spindly legs, and when the Eufy bumped it, the whole thing almost came crashing down (see earlier note about mounting wobbly furniture to walls.) So I don't really know whether the Eufy would have eventually figured its way around the entire space or not. But it does fine navigating the top floor of the house, which is about 28' x 24', and it seems to do well in those basement rooms, which is 24' x 42'
This review has been updated, as I learn more about the product. The number of stars has been adjusted from 3 stars up to 4 stars.
If you leave stuff on your floor, don't buy this robot vacuum. The 11s's navigation AI is very good, but if you leave a pile of clothes in a corner, it will get stuck on a sock. The 11s's corner brushes are very good at sweeping up dust and hair, but if your shoelaces aren't tucked inside your shoe, it will wrap them around its brushes. You cannot push all the clutter off to one side, as unlike many robot vacuums, the 11s does not come with any kind of "invisible barrier" tools. This can actually be a point in the 11s's favor, though! Having this robot vacuum encourages you to clean up after yourself every day. If you have kids that leave toys out, you can't elevate your computer cables off the floor, or you know that you won't care enough to keep your floor un-cluttered, then the 11s isn't for you.
The number one situation where you would want the eufy is in a dorm or small apartment. It's a huge space saver and a huge time saver. The vacuum arrives in a carry handle equipped box that is barely larger than the device itself, so it's laughably easy to travel to college with. The dust bin can be emptied while the robot stays on the charging pad, so you only have to pick it up once a week. The entire device really is quieter than a microwave at maximum power, so you won't annoy anyone else on your floor. In a more traditional, multi-story home, the 11s shares the issues of many robot vacuums: it's much harder to keep the entire floor clear of clutter every single day, and it won't work if anyone leaves anything small on the ground. Obviously the robot cannot climb or clean stairs, which makes the automatic scheduling feature utterly pointless outside of a single-floor building. Most area rugs and very high quality carpets (anything half an inch or deeper) will be too much for this machine's wheels, and you'll have to invest in an upright.
UPDATE ON THE HIGH PITCHED SOUND: In my original review, I complained that the eufy 11s makes a high pitched shriek while vacuuming. This is true, but isn't nearly as much of a deal breaker as I thought. First of all, I've gotten much more used to it. Obviously, that's a personal preference thing, but if high pitched sounds really bug you, this can still be the machine for you! The squeal is only audible in "low power mode", and goes away in max power mode. The robovac automatically uses low power on hardwood floors and high power on carpet, but if you manually select high power on a hardwood floor, the high pitched sound goes away. Although it wastes battery power, people who are bothered by the high pitched sound can force the robot into max fan speed mode when they're at home, and allow it to choose between low power and max power while they're out of the house.
I give it 4 stars because the marketing and description list it as a product for any kind of home, while I see it as a product that works best in smaller, single floor situations due to the lack of barrier making tools.
This second half is aimed more at eufy than at a potential consumer, but reading it might offer you more insight on how this product works.
Dear Eufy:
On the day I purchased this product, I noticed a potential point of failure: the plastic that secures the brush roll cover is exceedingly thin, and appears to be an intentional point of failure. The clip is supposed to bend and fit into the hole on the robot, the frame of the hole itself does not need to bend at all. The problem I have is that the most likely breaking point is on the robot itself instead of the easy to remove and replace underbelly cover.
The Robovac's AI is clearly capable of detecting and avoiding "virtual walls", and the bot can be manually redirected with the remote control. Although it may be impossible with the current product generation, future products should include virtual walls. They could be sold separately, they wouldn't have to be battery hogs if you promote the use of rechargeable AA batteries, and as older Roombas have demonstrated, they allow a "random" navigation bot to know which room of a house it is cleaning.
Speaking of virtual walls, the barrier around the dock is way too big! There will undoubtedly be a large ring of dust in the area that the dock is located in my room. The robovac only needs to avoid the thin strip of ground near the wall, where the dock's cable would be, not a big semicircle section of my room.
Having a controller is great; it puts many of the moving parts on a cheap component, not the expensive component. That's just the theory, though, because the remote isn't sold on Amazon! What will I have to do if I'm outside the warranty period?
Finally, I'd like to say two things about the controls. First, I'd like to see a few buttons and lights added to the bot itself. An orange "brush clean"/"filter change" reminder light (solid for weekly clean, flashing for filter replacement), and a green "schedule set" light (solid for "schedule set, flashing for "scheduled clean active"). The orange light could go to the left of the power button, while the green light would get situated to the right of the power button. I'm already certain that I'll forget to clean out the roller brush and replace the filters when the time comes.
Finally part two: please, PLEASE make the "start|stop" be "pause|resume" instead. If I'm 2-3rds through an edge cleaning session and something gets tangled in the side brushes, I'll press stop to freeze the bot, but pessing start won't resume the edge cleaning session, it will begin a brand new auto clean.
That's all I wanted to say about this. I don't know much about its capabilities or reliability as this is my first day owning the product, but I must admit I'm hopeful.
Price:
The Neoto was $700 when I bought it in 2015. The Eufy was $150. (you get what you pay for right? Just keep reading)
Design:
Neoto has a flat front and a rounded back which makes it better for cleaning corners and edges. The Eufy is round but it does have whiskers to push dirt and hair from the wall and into the robovac's path. I thought they both did about the same cleaning corners and edges. The Eufy is also extremely thin which gives it the ability to go underneath furniture.
Navigation:
I was hesitant about the random bump style cleaning method of the Eufy. People call the Eufy a dumb robovac and that's accurate. The Neoto has laser mapping abilities and you would think the Neoto would win this category. You would be wrong. Yes, the Neoto had a better cleaning pattern out of the gate. It would find a wall and hug it for a while then it would do a crisscross pattern around the room. The Eufy shoots out of its base and proceeds to go in a random direction. It has no pattern to it. However, after an hour I noticed that the Eufy had been in every room and the spots where the dog hair (I have a lab) had piled up was clean of all fur. And to my surprise, the Eufy never got stuck and it returned itself back to the charging base. In contrast, the Neoto would almost always get stuck. It would either get lost in my bedroom or get stuck under the dining room chairs (Neoto's worst nemesis). Also, the Eufy cleaned for almost 90min which is about twice as long as my Neoto ever cleaned. Both avoided the stairs with ease. Winner: Eufy
Noise level:
The Eufy is quiet! I mean its really, really quiet. I literally forgot it was cleaning while watching TV. Unless it's underneath you I doubt you would even notice its running. The Neoto on the other hand is loud. This was a pleasant surprise. Winner: Eufy
Cleaning ability:
The Neoto has better suction there is no question about that. But 95% of the mess on my floors is dog hair. The first time I used the Eufy I was irritated to see clumps of dog hair being run over and spit out the back. So I checked the bin and it was PACKED full. I cleaned out the bin and there was no more dog hair being left behind. One thing to note is that Eufy never let me know that the bin was full (the Neoto does). Its also worth noting that the bin on the Eufy is twice the size of the one in my Neoto. Winner: Its a push on hardwood floors. Neoto wins on carpet.
Tech Features:
The Eufy is bare bones when it comes to tech features. There is no phone app or Alexa capabilities but the Eufy does come with a remote that works just fine. All I wanted was the ability to program an auto schedule which the Eufy has so I'm good with it. The Neoto has all the bells and whistles. None of which I used. There is one feature the Eufy has that I really like. You can use the remote to manually control where the Eufy goes using the directional pad. I immediately used it to chase my dog around the house lol. After I got bored I put it back on auto mode and let it do its thing.
In summary, I'm beyond impressed with the Eufy. It either holds par or exceeds the abilities of my much more expensive Neoto. The Eufy might be dumb but it's effective and it works. I was worried about it falling down the stairs but the drop sensors did the job. It still hasn't gotten stuck and I get to come home to clean floors. This robovac is best used for what I call maintenance cleaning. If you have pets that shed this is a must buy.
He's a dumb vacuum, and occasionally gets stuck in weird places, or will grab a low hanging wire and get caught up, but it's a good thing he's dumb. We don't have true AI, so spending a ton on special sensors and algorithms to pretend that a smarter vacuum has been created, is just a waste of money. When looking at reviews for all the major robovac brands, they all get stuck occasionally and have issues. I don't care that Gary sometimes gets stuck, because it doesn't happen too frequently. A dumb robovac that runs regularly and has a decent battery life will make for a much cleaner home, and with much less effort, than vacuuming on my own. Will it sometimes miss a spot? Sure, but it eventually gets to it. Are there spots it can't get to? Yes, but those are spots that I'd have to get the hose and attachments out for anyways. Up to this point, I'd give this vacuum 5 stars. It's effective, and at a much more reasonable price than the competition. It does everything I need, and doesn't have a lot of extra crap thrown in there. So, why 3 stars then?
It's not durable. There is something wrong in the design of the roller brush, or the containment of the roller brush, and it starts making a loud vibrating noise after a few months. I purchased it in May of 2018, and by August it was ridiculously loud. After a bunch of minor tests, that were already answered and then ignored in my initial email, and video I provided of how loud it was, they agreed it was faulty. Anker/Eufy sent me a replacement, after I sent mine back. They let me keep the extra accessories, such as the spare side brushes, the hair removal tool, and even the charging dock, and sent me what appeared to be a brand new robovac, packaging and accessories just like it ships from Amazon. It's now February, and the robovac is making the same loud noise again. I've done some extra troubleshooting on my own, and narrowed it down to the brush, or brush holder. As it's spinning, it's vibrating. All of the contact points are plastic. If I take the brush out, it stops vibrating. I put some thin foam tape between the enclosure of the brush and the plastic casing that holds it in, to see if the brush was causing it to vibrate. That didn't stop the sound. It's like the brush is bouncing around in it's housing. It looks like the spinning brush wears away at the casing that holds it in place. I don't see a way to repair it on my own, or to prevent it from happening again. We'll see how Anker handles the issue the second time. I'm not looking forward to dealing with it again, and I'm hesitant to recommend this to anyone else.
It's important to note that I work from home, so running it during the day isn't conducive to me working. When it's working properly, it's quiet enough to run at night and not be a bother. It will randomly bump into a door sometimes, so if you're a light sleeper, it may be a problem, but for our family it's not an issue. It's only after it degrades and start making loud noises that it's an issue. If you have an empty house during the day, and it wouldn't matter if it's extra loud when it runs, then it would work perfectly fine.
Edit:3/11/19 After some confusing back and forth with Eufy Support, they've replaced my 11S with a 30C and even through in some boundary strips. Initially they just wanted to replace it completely, but I was concerned that it would just break again, this time out of warranty. They offered to upgrade to the 30. After I sent it, another support rep reached out saying they should have troubleshot the robovac more, and not to send it in as they had some other tests to do and if that didn't fix it, they could fix the roller. I let them know I already sent it. I asked if they could send me a 30C so I'd get wifi as well, and I'd pay the difference. They said they couldn't ship the 30C because Amazon owned it. While waiting for my robovac to get to them, the 35C came out, and it's listed for sale from their website. I asked if that could be sent instead, and again I'd pay the difference. They said they couldn't, but they'd ship an extra boundary set for the confusion earlier. I thought they said they'd send the 30C, not the 30, so responded that would be good. They cleared it up saying they could send the 30 with an extra boundary strip or the 30C without it. I chose 30C without. They decided to send the 30C and the extra boundary strip! Way over the top support, trying to make me happy. I wasn't upset, or being a jerk about it, they were just extremely accommodating. Based on the great customer support (minus minor confusions, some on my part) I'm bumping it up to a 5 star. They really stand behind their products. I also think any future issues that may pop up can be alleviated with troubleshooting the roller brush, which should be replaced occasionally anyways.
The Eufy has two brushes on either side, whereas my Roomba has only one. I find that the Eufy appears to clean the general floor area, and then go back for edges, and the two side brushes help with this. Both are a little “stupid.” I try not to watch them do their job as I consistently want to interfere and nudge them where I see actual dirt/particles on the floor. Both will go seemingly all around dirt, retreading spots they’ve already been (and wasting battery life in the process) rather than moving along any real sensible path. However, I have also noticed that the Eufy seems to go along straighter paths/lines than the Roomba. However, both are supposed to return to their bases when the job is complete. The Eufy has found its way back to its base one time as far as I can determine. The Roomba finds its way back about 1/2 of the time. The Eufy will continue to run if picked up, the Roomba shuts itself down immediately.
The Eufy is slimmer than the Roomba. I find that the Eufy tends to get stuck less frequently than the Roomba. For example, it can go under my coffee table that sits close to the floor, whereas the Roomba would get it’s front stuck under the coffee table and signal for help. The Eufy has gotten itself stuck about twice since I’ve had it, and each time it is under the chairs at my dining room table… it is a little wide and has gotten stuck between the legs. The Roomba frequently gets itself into jams, and only seems to turn left when trying to get out of them…
In terms of navigation, both do their jobs in an almost haphazard fashion. I would like to see them have an actual “dirt sensor” that would lead them toward areas with noticeable particles. The Roomba does have some sort of sensor as when it finds an especially dirty area it will swirl around it several times. The Eufy apparently has a mode where it applies extra suction, but I’m unsure if it automatically switches to this or if it has to be manually set to do so.
The Roomba DOES NOT LIKE BLACK RUGS or heavy pile rugs. I have two rugs that are edged in black, and the Roomba senses a barrier and either will not go onto the rug or will get stuck shortly after moving onto it. I also have a medium pile rug with some black squares on it and the Roomba dies out on the rug every single time. The Eufy navigates these FAR BETTER… both the medium pile rug as well as rugs lined in black or having black squares.
The Roomba bangs into furniture and other items sometimes quite violently. I have a very heavy antique mirror that the Roomba banged into and it came crashing to the floor. I also have some large candles on either side of the fireplace that the Roomba knocked around like crazy every day. The Eufy seems to notice edges better and will actually stop itself when it comes close to an object and move around it without hitting it, or, if it does go toward it, it is far more gentle. However, this sensor also can impede its capacity to go under objects like couches. The Roomba alway went under my couch, whereas I don’t think the Eufy has ever been under it as it appears to sense it as a barrier and goes along the front of it only.
While both say they have edge sensors, neither the Roomba nor the Eufy seem to be able to navigate edges to stairs very well at all. While neither have actually flung themselves over, they both get stuck at the edge with a wheel or two over and have to be saved. So some barrier is necessary to prevent them from falling over the edges of stairs.
The Eufy to be FAR quieter than than the Roomba. Sometimes when it is running I can’t even hear it.
The Eufy I have has a remote and is not connected to WiFi. But, apparently, there is a newer (and a little more expensive version) that can be so connected. The Roomba connects to WiFi and I can control it from my phone, and it also sends me alerts (when a job is done, it is stuck, etc.)
Both the Eufy and the Roomba are programmable. I have them set to vacuum daily at 9:00 a.m. I set the Eufy from the remote and the Roomba from its app on my iPhone. The Roomba is definitely easier to program as I have to refer to the guide to know what I’m doing on Eufy’s remote… and then I’m still not sure I have it down correctly.
The Eufy seems to go for about an hour or less and then dies out with its light orange. The Roomba appears to have a longer battery life after each charge. The Eufy has a higher suction setting that apparently can drain the battery power in 30 minutes or less. It is frustrating to see both vacuums going over the same spots continuously or routes knowing they are wasting battery life doing so. I think both could be “smarter” with greater debris detection or something. Again, I think the Eufy tends to follow a straight path just a smidge better than the Roomba, but not by much.
You will want to make sure that power cords, and other such things are moved/protected from the vacuums. The Eufy, because of both brushes, gets caught up in power cords, speaker wire, etc. far more easily than the Roomba. But the Eufy comes with cord ties to tuck them away. You could just as easily use bread ties for power cords. I also have pets (three cats) and they have all sorts of toys. The smaller ones I try to keep out of the path of the vacuums.
Speaking of pets, both vacuums appear to be doing well with keeping my rugs free of pet hair. I would suggest that if your pets make a mess (hairballs or accidentally going to the bathroom) that you clean this up immediately. I can only imagine the horror that would result from either of these vacuums going over those messes and how they would be drug over your entire house!
Speaking of pets… my cats seem quite enamored with the vacuums and will stalk them as they go through the house. They do not appear to be afraid of them, and sometimes will sit and have them bump into them and lazily move out of the vacuums path. This is strange as one of my cats literally will run and hide if she sees me even getting the manual vacuum cleaner out to use. However, all pets are different. So, I’d introduce the vacuum and the pet as nicely as you can.
Both the Eufy and the Roomba are very easy to clean/empty. I empty the dirt bins daily on them.
In terms of suction, I’m not sure either of these do as well as my manual Dyson. And both the Roomba and the Eufy sometimes don’t pick up debris that would easily be handled by a conventional vacuum cleaner. However, I repeat that I have not manually had to vacuum my house since Christmas. Not once. I have thought it might be a good idea to do that about once a month though and let the robotic vacuums deal with the floors in-between. The dual brushes may help the Eufy collect debris a little better… and it definitely appears to have better edge cleaning than the Roomba. But both seem to do the job to my satisfaction overall.
I like that the Roomba actually talks to me to tell me what the problem is (a job is done, it is stuck, it needs recharging). Whereas the Eufy has beeps (one, two, and three). I don’t always hear the beeping or exactly know what they mean without referring to the guide.
I like both the Roomba and the Eufy. They each have their strong points and weak points. Either way, not having to manually vacuum every day is a godsend to me, and makes having pets a little less cumbersome to clean up after. If I had to choose, I’d probably go with the Eufy due to its quietness of use, better edge detection and cleaning, dual brushes, tendency to vacuum in a more directed fashion, and slimmer size coupled with less fierce bumping into objects.
Hope my review was helpful.
I own two pugs, and they shed. One of them is a tiny, longer haired one, and WOW does it shed. After purchasing this item, I moved a few things in the house for the robot, only to realize my maid has not been moving anything when she cleans - there was dog fur and dust EVERYWHERE, under anything that was parked.
I have a main level and a lower level to my house. The main level on my house has a kitchen, a dining room, and a living room, with linoleum wood flooring, and multiple rugs. I stood and watched this vacuum work the three rooms for the entire run (45mins to an hour?). I was extremely skeptical it would cover everything, as its travel patterns seem erratic, but I paid attention to where there were bits, here and there, and it got everything! It even vacuumed all my rugs. The rugs weren't weren't perfectly free from dog hair, but pretty close, and way better than the maid had been getting them (I assume she didn't vacuum them). The vacuum never got stuck, and didn't have any trouble getting up on a semi thick rug. It accurately noticed the lip on the small stairs, and when it was done, it found its base, and parked itself. I looked in the tray, and it looked exactly like all the pictures - full of dust and dog hair. That seemed like a pretty successful run, and I was fairly impressed.
Now to the lower level. This is where my family room and one of my bathrooms are, and this has wood flooring, with an enormous, thick shag rug, right in front of a fireplace, and relatively high couches. I figured this would be IMPOSSIBLE, and would be a train wreck. There was no way it was going to succeed with that shag carpet, and it was going to get stuck under the couches.
So I put the vacuum in a corner, where it had no choice, but to run over the shag carpet, all but sure it would be locked in that space forever. To my surprise, the vacuum scaled the thick shag carpet, and started vacuuming it! It was really slow, when going across this rug, but it was doing its job! This just blew my mind!
Just as I expected, the robot made a b line for the couch, at an opening that it could get under, and I was sure this was game over. It was going to get stuck, beep at me, and my dreams of letting this thing run at night were completely over. It went under there, and I could hear turning, trying to get out, but hitting rails, etc. It pushed some hidden surprises out from under the couch, and it seemed to be spending a long while under there. To my surprise, it eventually found its way out, with no help from me! It even went under there a few more times, and always managed to make its way back out! I stayed and watched this thing, memorized by how thorough, and how versatile, this "dumb" robot was (it's dumb, because it doesn't map, and doesn't talk to Alexa). It made it over the lips to other rooms, and into the bathroom. It navigated away from the basement stairs. When it was done, its tray was full of tiny little rocks, or something, the dogs had dragged in, along with a mountain of dog hair. I ran it later that night, thinking there's probably more fur to be had, and sure enough, I ended up with another tray load, which means I should probably be emptying this thing daily. The only trip up this thing had, was it stopped at night, when it sucked in a shoe string from the shoe rack. I pulled the shoe string out, turned it back on, and it did its thing, and found its way home when it was done. It also has once closed the bathroom door, and ended up stuck in there - I let it out, and closed the door.
I bought this on the black Friday sale... It was one of the cheaper ones with good reviews. I was concerned that I might not be getting the best bang for my buck, because there are smart vacuums out there (at least 1 I know of, that starts with a 'T') that are within the range of this one, but I think I made the right choice, because if you read the reviews, they do some cool things, but they have some major drawbacks (like falling off stairs at night, and losing their mapping sporadically). If this thing mapped, I don't think you could place it in different rooms, and have it do its thing. It would have to live in one location. I can drag this thing upstairs, and have it do the bedrooms, if I want!
For being my first robot vacuum, I have to say I'm extremely impressed. I'll update this review if that changes, but I'm so impressed, I think I'd buy another one right this second, if it were on sale, and I hadn't spent so much money on toys over black Friday! Heck, maybe even a third, or fourth for every level of my house...
Price: Very reasonable. Almost reasonable enough that I'd consider getting another one for my second floor. For now I'll just carry it upstairs.
Cleaning power: This thing sucks... It's suction is much stronger than my Roombas have had. It picks up so much dust and pet hair. We do a full vacuum every other week with my Dyson, so I think of the robot vacuum as a supplemental vacuum. I was shocked at how much was in the dustbin after it's inaugural cleaning! The picture attached to this is from that cleaning. It also gets a ton of dust in the little dust filter. In one of the video reviews I watched, the reviewer said it didn't pick up anything in that dust filter... So maybe my carpet is particularly dusty, because it has a thick layer after each cleaning.
Quietness: I work from my home office, and this thing is quiet enough that I don't even turn it off during conference calls. This might be the thing I am most impressed with. My last Roomba was LOUD-- you couldn't even have a conversation with someone in the same room, let alone someone on speakerphone.
Sleek design: I love/hate this. It definitely looks modern and cool, and more like an art piece than an appliance, but it shows all my finger prints, and now I keep a glasses cleaning cloth nearby so I can rub it down. I suppose if I only use the remote and never pick it up, this won't be an issue.
A few considerations: I was hoping to find a robot vacuum that wouldn't eat my carpets' tassels, but I don't think that vacuum exists. I have only used the Eufy 4 times so far, and it doesn't always get its brushes wrapped around the long tassels, but it does sometimes. It seems to realize it sooner than my Roomba did at least. The Roomba would sometimes rip gobs of them off in a single cleaning. I try to tuck them under the edge of the rug and that doesn't seem to bother Eufy. It has pulled off probably 2 tassels so far.
The cleaning pattern seems pretty random. I saw some other vacuums that chart out complex maps of your home, and Eufy doesn't seem to do that. But, it doesn't seem to matter, because it still hits every spot in the rooms.
I'm a little concerned about durability. My Roombas ran for many, many years with easily replaceable parts. We'll have to see if Eufy has the same longevity.
All in all- I'm very happy with my purchase and definitely recommend it!
What I like:
-VERY easy to use.
-easy to follow instructions
-has a sticker on the bottom so if it ever stops and beeps, you can flip it over and it says exactly what the beeps mean (one beep means one thing, two beeps means another--which is SUPER helpful!).
-color on top clearly shows what mode it is in (blue-ready to go, orange-needs to charge, red-problem to fix-such as emptying the tray).
-very quiet. I can work on stuff with it in the room and it does not bother me at all (my dog also does not mind it).
-works great on white carpet and easily transitions from my living room to dining room (which has a slight bump).
-when its low on battery, it does not die where it is at, it just turns off the vacuum then finds the home doc and charges itself.
-just works really well. I run it everyday and I am impressed by how much stuff it gets (especially when it goes under things such as the couch).
-if it gets caught on a cord, it usually takes 5-10 seconds but then it stops the suctioning and moves away (releasing the cord or other item). However if you have a small cord you should put it up (and you should regardless, I just noticed it doing this a few times and thought it was neat, but I do try to pick up all cords).
What could be improved:
-nothing really in particular to this.
-It does not work well on anything black, but this is true for all robot vacuums. It sometimes gets stuck when it goes on the black carpet we have with the black chairs (I suspect because it can not detect them), but this has not happened often. My dog has a black mat for her food and water and it always bumps into it and spills the water, but again, this would occur with any robot vacuum.
-Also, make sure the doc is against a wall because otherwise it will move and never charge (self explanatory, but I did not do the first time and it kept trying to doc and was just pushing the doc around the floor).
-Finally, you do have to dump out the vacuum particles almost every time you run it (if you do a full circle/battery cycle). It is really easy to dump and beeps when it needs to be emptied. Again, nothing really negative, just something to note.
Overall, I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it's "butt" and now they are cool and she does not mind it at all. Pleased with this product and would recommend! :)
**UPDATE**
On another note, Eufy has amazing customer service! I received an email from them addressing each of my "what could be improved" components with more information on the product. Very impressed.
1. So very quiet
2. Low profile, fits under coffee table
3. Actually keeps the floor clean
4. Amazing price
Cons:
1. Occasionally gets stuck, results in a game of hide and seek
2. No way to keep it in a "zone"
Summary:
I'm very glad that we decided to buy this vacuum. We used to have a Roomba, but got rid of it a while ago when the battery finally tired out and the cost to replace it was ridiculous. But we missed having something vacuum for us. We were looking at a refurbished Roomba (at still another $80 more than what we paid for this new vacuum) when I read the reviews about the Eufy and thought I'd give it a chance, especially after reading about how quiet this unit is. And truly, it is a very quiet vacuum, yet with amazing vacuum power. It's so quiet that I run it at nighttime, and have it programmed to run at midnight every night, and it bothers nobody. Keep in mind I have two young kids, of which one is a very light sleeper, and this vacuum is so quiet that it doesn't wake up anyone. The only thing that's loud about the vacuum is when it runs into a table leg with a loud BONK because the IR sensor can't sense thin things like that in the way.
I'm sure that there's some AI programming in the vacuum, but you couldn't really tell from just watching it. If you're familiar with a Roomba, this Eufy does the exact same thing: appears to senselessly wander around the house in random patterns. It's as if you got a toddler drunk and then asked him to vacuum your living room. Yet amazingly, when you open up the dustbin there's a ton of stuff it has picked up. After running it about 3 days in a row, it has pretty much vacuumed up the entire floor and the floors are visibly cleaner. It even picks up the stuff along the baseboards and in corners. It's actually quite amazing how much lint and stuff the vacuum picks up. And with two young kids in the house who constantly generate crumbs and random lost goldfish crackers, running this vacuum every night has nearly eliminated my need to pull out the upright vacuum.
The vacuum finds its way to the charging port about 90% of the time. When it doesn't I've found that it got stuck someplace and ran out of battery power. Unlike the Roomba that will play a sad song intermittently so you can find it when it gets stuck, the Eufy just dies. So then you're wandering around your house looking for the darn thing. If there's any improvements to the future model, I wish that it would give out the distress signal so finding it won't be so annoying.
The dustbin is easy to empty, and has 3 air filters to keep the lint and dust in the dustbin and prevent the vacuum from just blowing out dusty air out of the exhaust port. So far, I've been simply brushing out the filters about once a week, but I can see how I will probably need to replace it in a few more months. (I've had this unit for about 2 months now). Thankfully the filters are available to purchase separately and not too expensive. The two spinning brushes have also held up well. The roller brush gets clogged with hair, but the whole thing pops out easily for cleaning. The Eufy even comes with a cleaning tool/brush that makes it easy to clean the roller brush and the dust bin. Overall, cleaning the unit and maintaining it isn't all that labor intensive or difficult.
The one aggravating thing about the Eufy is that there is no way to keep it out of certain areas or rooms without creating a physical barrier. The one nice thing about the Roomba was that I could set out virtual walls. With the Eufy, I'm physically placing things in the way. Not a deal breaker, just another little thing that I wish could be improved.
We have dark hardwood floors and I was afraid that the vacuum couldn't distinguish the edge of the floor by the stairs and that it would tumble down the stairs, especially at night, but the IR sensors do a great job and that hasn't been a problem. I'm so happy with this that I'm buying a second one to keep on the second floor. The cost of two of these is still less than one new Roomba. Overall I'm very glad that I decided to take a chance on the Eufy because it's everything the Roomba offers at a fraction of the cost and a fraction of the noise!
When I first fired up this gizmo, my husband stood--arms akimbo and brow raised-- wondering what sort of nonsense I had wasted our money on now. Eufy bumped into EVERYTHING like a drunken, mischievous toddler. The pets were perplexed, wondering what this strange new animal was. I ended up emptying the bin 6 times on that initial run, much to my horror. Where had all this filth come from?
Eufy has gotten smarter since, yet is still foiled by the bathroom vanity, getting stuck and crying for help. She makes it back to her dock most nights so long as an errant rug or dog doesn't waylay her. She frequently gets high centered on the lip between our tile and hardwood floors. She's eaten more than a few dog toys as well.
She does not get along with our French Bulldog, Jussi. He's quite mad that her name and his are so close in pronunciation. This is not helped by the fact that she keeps running into his ankles whenever he least suspects. Jussi has declared an all out war on her much to the delight of our sadistic felines who observe the goings on from far above. There's a metaphor in there somewhere, I'm sure.
Pros:
- excellent battery life
- entertaining for pets, guests, your permenantly stoned uncle, etc.
- sparkly clean floors
- beautiful, sleek design
- fits under almost all our furniture
Cons
- harasses the dog, though he does deserve it